"Breakfast was meat and egg focused. Nothing special. Room small with view of a rooftop."

"I was very disappointed with my stay. They gave us a handicap room which made taking a shower difficult. They didn’t give us enough towels, no bath mat, no tissue box, no shampoo or conditioner. All of this should be the basics, especially for the price I made. They need to do better."

"Minimal interaction with staff after initial checkin. Rooms are only cleaned if you request it in the AM. If you're fussy, this won't work for you. Great location, one block off Princes Street, tram and Waverly train station. Breakfast offered for a fee. I would stay here again"

"Misinformed by Expedia that there was a free breakfast and free airport shuttle. Those were the two main reasons I chose Premier Hotel. Also disappointed in the very slow restaurant service, so much so that we went to a nearby McDonalds."

"Staff was ok, but they want you to use the machines in the lobby to check in before even speaking to you. Room and hotel were pretty clean, just many many permanent mystery stains on the carpets. Location is phenomenal"

"I am not sure how cleaned the rooms were since I found someone's used contact lense on the carpet."

"The staff was amazing. Rooms were small but had everything we needed. Place was clean. Continental breakfast was a great way to start the day!"

"The check-in process was extremely slow, as there was only one staff member working at reception when the 3 PM check-in rush started, which resulted in a very long line. Our room was booked for two people, yet we were only given one key card. When I asked for a second one, the staff member explained that they were short on keys and couldn’t provide another. Additionally, the room only had one set of towels instead of two, despite the reservation being for two guests. Overall, the experience...