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The Caledonian Edinburgh, Curio Collection by Hilton

5.0 star property
History meets luxury at this Edinburgh Castle-adjacent retreat where travelers can indulge in spa treatments before exploring the shops and sights of George Street

Choose dates to view prices

Edinburgh Castle is steps from The Caledonian Edinburgh, Curio Collection by Hilton. Start your day with coffee at the on-site cafe, enjoy spa treatments, swim in the indoor pool, dine at three restaurants, and experience attentive staff at this well-equipped retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
The current price is SAR 823
SAR 988 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Premier Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sir Conan Doyle)

Suite, 1 King Bed (Sir Conan Doyle) | Living area | Flat-screen TV

Suite, 1 King Bed (Sir Conan Doyle)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sir Walter Scott)

Suite, 1 King Bed (Sir Walter Scott) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Sir Walter Scott)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Robert L Suitevenson)

Suite, 1 King Bed, Non Smoking (Robert L Suitevenson) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Robert L Suitevenson)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Alexander Graham Bell )

Suite, 1 King Bed (Alexander Graham Bell ) | Living area | Flat-screen TV

Suite, 1 King Bed (Alexander Graham Bell )

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room, 1 King Bed, Connecting Rooms

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Caledonian)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Caledonian)

  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Carriage)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed (Carriage)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Twin Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Billy Garioch)

Suite, 1 King Bed (Billy Garioch) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Billy Garioch)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Castle)

Suite, 1 King Bed, Terrace (Castle) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Terrace (Castle)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in West End, a neighborhood in Edinburgh, The Caledonian Edinburgh, Curio Collection by Hilton is near a train station. Princes Street and Grassmarket are notable landmarks, and travelers looking to shop may want to visit George Street and Royal Mile. Check out an event or a game at Murrayfield Stadium, and consider making time for Edinburgh Zoo, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Edinburgh travel guide
Map
Princes Street, Edinburgh, Scotland, EH1 2AB

What's nearby

  • Walter Scott Monument in the Rainy Day, Edinburgh, Scotland
    Princes Street
    1 min walk - 0.1 km
  • street view of George street at Edinburgh, scotland
    George Street
    3 min walk - 0.3 km
  • Edinburgh Castle in Edinburgh, Scotland
    Edinburgh Castle
    7 min walk - 0.7 km
  • Dean Village in Edinburgh
    Dean Village
    8 min walk - 0.7 km
  • Scenic sight in Edinburgh with the Castle in the background. Scotland.
    Grassmarket
    9 min walk - 0.8 km

Getting around

  • Princes Street Tram Stop
    8 min walk
  • Edinburgh Haymarket Station
    11 min walk
  • Edinburgh Airport (EDI)
    24 min drive

Restaurants

  • Johnnie Walker Princes Street
    1 min walk
  • McDonald's
    1 min walk
  • Popeyes
    2 min walk
  • Starbucks
    3 min walk
  • The Caley Picture House (Wetherspoon)
    3 min walk

About this property

The Caledonian Edinburgh, Curio Collection by Hilton

Luxury hotel near Princes Street
Located close to Edinburgh Castle and George Street, The Caledonian Edinburgh, Curio Collection by Hilton provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a massage, a facial, and a body scrub at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), express check-out, and express check-in
  • An elevator, luggage storage, and 8 meeting rooms
  • A 24-hour front desk, a front-desk safe, and a reception hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 241 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Highchairs, baby baths, and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 19.50 per day); discounts available
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Dean Banks Pompadour
  • Grazing by Mark Greenaway
  • The Caley Bar
  • The Lounge

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,336 square feet of conference space
  • 8 meeting rooms
  • Business center

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1903
  • Edwardian architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 30 per person
  • Nearby parking fee: GBP 19.50 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Edinburgh Waldorf Astoria
Caledonian Waldorf Astoria
Caledonian Waldorf Astoria Edinburgh
Edinburgh Caledonian Waldorf Astoria
Edinburgh Waldorf Astoria
Waldorf Astoria Caledonian
Waldorf Astoria Caledonian Edinburgh
Waldorf Astoria Caledonian Hotel
Waldorf Astoria Caledonian Hotel Edinburgh
Waldorf Astoria Edinburgh Caledonian
Waldorf Astoria Edinburgh - The Caledonian Scotland
Waldorf Astoria Edinburgh Caledonian Hotel
Waldorf Astoria Edinburgh The Caledonian
The Caledonian Edinburgh Curio Collection by Hilton
The Caledonian Edinburgh, Curio Collection by Hilton Hotel
The Caledonian Edinburgh, Curio Collection by Hilton Edinburgh

Frequently asked questions

Does The Caledonian Edinburgh, Curio Collection by Hilton have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at The Caledonian Edinburgh, Curio Collection by Hilton?

As of 27 Rabiʻ I 2026, prices found for a 1-night stay for 2 adults at The Caledonian Edinburgh, Curio Collection by Hilton on 6 Rabiʻ II 2026 start from SAR 823, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Caledonian Edinburgh, Curio Collection by Hilton pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 77 lbs per pet. There's a fee of GBP 50 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at The Caledonian Edinburgh, Curio Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Caledonian Edinburgh, Curio Collection by Hilton?

Check-out is at noon.

Where is The Caledonian Edinburgh, Curio Collection by Hilton located?

Located in West End, this luxury hotel is within a 5-minute walk of Princes Street and George Street. Grassmarket and Edinburgh Castle are also within 15 minutes. Princes Street Tram Stop is 8 minutes by foot and Haymarket Tram Station is 12 minutes.

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Reviews

The Caledonian Edinburgh, Curio Collection by Hilton Reviews

9.0

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 171 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was excellent at helping us arrange taxis to and from place. Really helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the experience was exceptional. The concierge team warmly welcomed us at the front door, and the lovely lady at check-in went above and beyond to accommodate a specific request. Every member of staff worked incredibly hard, and it truly showed. Breakfast was absolutely outstanding, everything was perfectly presented, and the service throughout our stay was top-notch. Honestly, what a fantastic place to stay. The gym, swimming pool, and spa facilities were all excellent. What really stood out was how much the team genuinely cared about their guests, they always took the time to chat with us, ask about our day, and offer thoughtful suggestions. The location is simply perfect for exploring Edinburgh from every angle. We couldn’t have asked for a better stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at this hotel. It felt like our home away from home in Edinburgh. Rianne (I think that’s how her name is spelled) and the staff were so welcoming and accommodating, which makes a big difference when you’re traveling in a foreign country. The bed was comfy, the breakfast was the best we had at any hotel in Scotland, the location was excellent - central to everything but still pretty quiet for a good night’s rest. Also, we always saw the housekeeping team working very hard to keep the hotel clean. Thank you to the whole team for a wonderful stay. We can’t wait to return!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff super friendly, breakfast excellent. Pool is a great amenity and has set times when children are allowed. We really enjoyed our stay and would love to return one day!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

natasha

Liked: Cleanliness, staff & service
Hotel lobby and public areas were lovely with nice decor and amenities. However our room needed some TLC. The roof was pulling away from the walls in the entrance to the room allowing us to see insulation. The shower was unfortunately a touch dangerous to use. The waterfall shower head only came inches from the wall meaning you had to stand at the very edge of the tub against the wall to use it which was a slip and fall waiting to happen. Overall location and hotel itself were nice but for the cost per night a few small upkeep items and changes to the shower would make this stay 5/5.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great historical hotel with great staff. We really enjoyed our stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and warm welcoming hotel. Staff were very courteous and efficient. Lovely room and communal areas. Would definitely stay here again!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
paid for a better room but it was still quite small. beds super comfortable. staff lovely. disappointing breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
After a bit of a delayed checkin, the room was great, the location great, the staff trention is amazing. One of the best hotels i have stayed at
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here as the last stop of our trip before going back to the U.S. They complimentary upgraded us for our 10th wedding anniversary. I was sick and this was a wonderful place to heal and recover. The room was amazing - so spacious and the bathroom immaculate. The staff were all so so friendly and the location was perfect. The hotel was one of my favorite parts of this trip.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Room excellent the staff where polite and helpful and I would say the best staff I have met at any hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
The staff were exceptional, they can’t do enough for you. Not to usually want to do reviews but they deserved it.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, to be honest everthing about the hotel was great including all the staff. The only problem we had was the lifts. Quite frustrating as they were hit and miss.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
The hotels location was perfect and couldn’t have asked for anymore. Emma on reception was so nice and a credit to the hotel.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff in the breakfast area were great. However, the front "tea area" staff were not so good. It would take on average 20-30 minutes to receive a pot of tea. an even at that each night it was different, and to a point where it was undrinkable. One night we arrived for tea and desert and was told by the waitress that she had to get permission from her manager if we could sit and have tea, the area was empty. The best person I would say was Jay at the concierge station. Very professional, and always with a smile.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Katherina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and everyone working there was very nice and helpful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room beautiful hotel bar and really friendly helpful staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mary

Breakfast could not be better, one of the best breakfasts in a hotel I have ever had
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations are very nice and clean and the entire staff is very accommodating and wonderful.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
We had very good customer service and experience until the last hour of our visit. At checkout, called front desk for help with luggage, promised to send someone ‘right up’. 15 min later called again because they never came right up. Bell desk proceeded to tell us should have left our stuff in room and just come down. As if we would know that after speaking with front desk. Finally bellhop brings our stuff down on the luggage cart, loses control, and dumped all our stuff on the wet filthy Edinburgh sidewalk. Brand new coats, my wife’s toiletries rolling across the street. Of course, No accountability, immediately blamed it on ‘colleagues’ for loading it ‘incorrectly’. picked everything up, got car loaded. I decided to tip him anyways because I worked service once upon a time and handed him a five. Instead of saying ‘thank you’, he said ‘yeah’. Needless to say, his attitude and ungratefulness was unexpected after dumping our possessions into the middle of the sidewalk. My wife went back in to see if they could find a glove the same bell desk lost when they brought our items in for check-in. Same bellhop was completely flippant - “it’s Edinburgh, we don’t have your glove, anyone could have picked it up”. very beautiful hotel, fitness / spa very nice, breakfast is excellent, customer service we received from everyone else was top notch. Will give them benefit of doubt, & probably come again, but might not ask for any more ‘help’ from bell desk.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Room was all good but cold. Despite asking room service to do something about it the room remain cold for threenightsremained
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yelda

Liked: Cleanliness, staff & service, amenities
Evet
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Barikisu

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, food in the first floor restaurant was truly the best and the new bar with choice of Vinyls was really a unique experience.
Stayed 4 nights in Nov 2025