"⭐ Very poor hygiene & disappointing service I stayed here with my two children, aged 2 and 9, and was shocked to find visible blood stains on two mattresses in our room. This falls well below basic hygiene standards and is completely unacceptable for anyone staying there, especially young children. It is clear the room was not properly checked or cleaned before we arrived. I reported the issue immediately to staff at the hotel, and followed up through the official channels to raise a formal...

"My shower had liquid soap in the bottom & there was water on the floor"

"Ideal for weekend break or business, situated with walking distance of amenities, very clean and comfy"

"The shower cubicle had no place for the soap or shower gel, this means you end up with soap and shampoo on the floor of the cubicle - suggest you put two shelves in the corner of the cubicle. The room doors are too heavy to close, this means there is noise from door banging - suggest you make sure doors close easily and put rubber seal on the door to reduce the noise when closing. The Hypnos beds are very good."