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"On checking out the guy on reception was an absolute legend, my 11 years old son had left an inside rear light on and i woke to find i had a dead battery, the nrma took 3 hours to arrive before which the guy on reception helped me jump start my car and get us back on the road an hour before the nrma where due to arrive meaning we could still make it to the reptile park (the main reason for our stay) we could not find our bin within our apartment so felt a little guilty having to leave...

"Clean room and warm and comfortable. Breakfast was a treat."

"Great flexible service, easy."

"Lovely stay as the hotel is centrally located and the bed was super comfortable "

"Did not see staff only phone contact. Room very clean, parking outdoors on premises. As only a short stay it was ok"

"Breakfast was fabulous as always, rooms were clean, the pool area was beautiful as always and the terrigal beach bar was amazing!"

"Room was clean. Staff were helpful. Location was excellent."

"So the positives - the hotel itself was in a good location for what we needed, lovely friendly staff and the room was in excellent condition. The not so positive - the hotel uses the club facilities which was handy with restaurants etc close by and the pool if you wanted to but not quite the same as it being part of the hotel (and not a public pool etc). The real negative - we had interconnecting rooms on the first floor right above the reception area (with no wall for soundproofing in the...

"Such a great room! Overlooked the "lake" but easy access to the beach and a beautiful view. The room was super clean, well maintained and quiet. The staff were so friendly and had great recommendations!"

"We will try the cafe next visit. It looked inviting."

"Upon arrival the staff at reception was warm and welcoming although when we checked into our room I was far from impressed. Our towels were dirty but had been folded in a way to try and disguise the dirtiness. The bed covers and sheets had stains on them which was appalling and the hot water didn’t work in our room. It says it’s supposed to be a 4 star hotel but honestly wouldn’t go past a 1 star. Very disappointed. "

"Very happy with facilities and room"

"Cheerful and helpful staff on a Sunday afternoon after a long day."

"Passing through and stayed a night only but will book again in future. Very happy with overall , room cleanliness , friendly staff and reasonably priced breakfast ! Thank you"

"Liked it so much booked an extra night. "