Find hotels near Congress Theatre, Eastbourne from SAR 253

"Excellent breakfast and spacious coffee lounge and bar"

"It is very nice budget accommodation. The location is outstanding, right on the beach. The parking could be a challenge. It cost £10 a day. Shower was lovely hot. All restaurants are close by. Including band stand. We have a lovely stay. We will come back again"

"Checked in and the reception absolutely stunk of weed from the Eastern Europeans in front of us. Asked about parking and was told from 6pm it was free but it we wasn’t moving our car we needed to go out by 8am and pay the machine the day rate. Most of the hotels along the font subsidised parking. Asked what time the bar opened to be told unless there is a coach they don’t open it. Asked about the restaurant to be told the same. Got to our room and it was very basic and on first checking no windows opened and the room was so hot and the radiator was on and couldn’t turn it off. The window was cracked and held together by sellotape. Went back downstairs and asked for a fan and they did get one. The room was extremely basic and no idea how long it had been there but a previous guest had stuck a used plaster on the back of the bathroom door and it was still there. Staff had little interest in speaking to you. First words was you pay now. Went out to get some dinner and when we returned there was a lot of Eastern Europeans stood outside blocking the stairs drinking bottles of wine/beer smoking weed and was quite intimidating to walk past. There is no security or cameras around the hotel. Reception door was open all night."

"The hotel could be very lovely. However, it is really rundown and has been let go. The breakfast was the best part, food was hot and fresh. Good variety too. The room i was in was on the 4th floor. Only 1 lift was working for a full hotel. The lift was the width of 1 person and could only fit 2 people in it. It took ages to get the lift. The corridors were very dark and creaky. My room was nextcto a fire door in the corridor so it was constantly banging all night. The room had wood rot in all the windows and could here every little noise outside all night as on a main road. and damp patches on the ceiling. The toilet stopped working and took hours to get it fixed. The bed was very uncomfortable. I had springs in my back all night with very flat pillows too. The water pressure was diabolical just trickling out of the shower and tap. Only cold too. Not enough hot water to fill a,cup came out of the shower. Asked by reception if we would stay again, i felt very uncomfortable saying no as i am a polite person that dont complain but i had to on this point."

"From check in to check out the reception staff went over and beyond with fantastic customer service and hospitality. We stayed in a superior suite on ground floor with our pug. There was a cute little welcome pack for our dog with some treats, a toy etc which was a lovely surprise. Tea,coffe and biscuit packs were also complimentary which was really handy. The suite was equipped with EVERYTHING and more and was clean, spacious and had a fantastic shower and modern bathroom. Kitchen had everything plus a washing machine. Location was perfect and we found free off road parking in a nearby road. Osborne apartments was close to the beach, shops and restaurants/pubs. We will definitely return to this place next time we go to Eastbourne."

"Great welcome at the door and help with luggage. Sea view room, great breakfast and helpful staff. Only downside was the loud seagull outside at 6am but hey, we were beside the seaside!!"

"No air-conditioning Staff helpful Room stains on ceiling and carpets Good location"

"Room is not clean "

"I stayed here alone, so the setup worked well for me. If I were traveling with someone, I’d probably choose a larger hotel or an Airbnb, but I would absolutely stay here again. The staff were friendly whenever they were available, and they responded quickly when I needed anything. They provided extra towels and shower gel promptly, which I appreciated. A few areas could use improvement. The shower would benefit from an update, even if it’s just a new showerhead, and the towels could be much softer. That said, overall it was a good stay."