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"Lovely room! Nice welcome and couldn’t do enough to accommodate me! Very pleased and will definitely stop again when I’m next in Eastbourne. Thank you."

"The room was clean, staff were accommodating and the room service food was great. My only issue was the room smelt of paint which gave me a headache after a few hours."

"Nice stay all around, pleasant staff, nice breakfast but then rooms facing the rear residential comlex/road can get noisy from cars especially with windows open."

"I had a great experience. The room was bigger and greater."

"The staff were amazing from the front desk Darcy and mum to the night porter, who could not do enough for us brilliant. Would recommend to all ages and jealous that we’re not still there. Carnival was great; only thing is if you’re down for this event next year, find parking first early, as it’s at a premiere. Massive shout out again to all. 👍😘"

"First room was unusable due to extreme noise all night, and I only got moved the next day after reporting it. The first night was therefore effectively lost and no refund was given. Also concerning: the hotel took full credit card details, including the security code (CVV), and wrote them down on a piece of paper, which is unsafe practice. Overall, poor handling of a serious issue and questionable payment security procedures. Expedia offered only a small goodwill credit, which did not reflect...

"Room was extremely clean but room was very hot, little fan in the room but wasn’t much of help. Also no cold water in the shower but overall was a good stay"

"At arrival, the building was beautiful to behold- unbeknownst to us, it would hold a number of things that wouldnt quite match the outer beauty of the building. The staff were friendly enough, and the overall vibe in the lobby was cozy and gave a vintage vibe. After acquiring our keys, we made our way up the tiny (but charming) elevator and up to our room on the third floor. We arrived and opened our room door. The smell.of chamomile hung heavily in the air- but it wasnt unpleasant, just...

"Yes"

"We knowingly booked a small room. The room itself was clean and decent enough. It was an extremely hot day so could have done with A/C or at least a better fan than that provided. The bathroom was too tiny to be practical. There was no shelf in the tiny shower and there was not enough room to bend down and pick shower gel off the floor. Overall the price was very reasonable so we were not expecting the world. Staff were friendly, the room was clean, and the bed was comfortable."

"Lovely stay Nice friendly helpful staff"

"Good value for money / very quiet and well located for the pier and beach - only criticism was that the bed was too soft for me - would stay here again though"

"Staff were very pleasant and helpful and the room was clean. The decor was dated but everything was well maintained. The hotel was dog friendly and in a central location with a sea view and lots of amenities nearby. We had a lovely stay."

"Room was clean bed was comfy room was warm. Only thing I would sat is the pillows aren't great and there was only 1 each "

"I don’t recommend this hotel. Its only positive qualitiy is location. The first room we were given (3rd floor, lift out of order) smelt of stale tobacco smoke (despite 'no smoking' signs). We asked to change. The next room had an unwashed bathroom floor. The 3rd was small but we took it because it was cleaner and had a better view. When I noticed there was only one bath towel, I went down to speak to the male receptionist. I collected the extra towel from his office but the teabags he agreed to...

"Love the view of the sea from the room definitely looks more natural than the one in the picture though!! Will be back again soon 🙏🙏🙏"

"Clean room, good view, helpful ataff"

"Good convenient place to stay."

"Dirty, tired and not fit for purpose. ‘Deluxe family room’ windows without locks and open when arrived - huge falls risk. One broken window taped up. Dirty walls, dirty shower and bathroom, toe nail clippings on bedroom floor. Towels on every bed but 2 with stains. Floors uneven and creak. No chain on door. Glass unsecured on top of bedside tables. No WiFi no luxury. Hallways tired and broken and uneven. Steps to hotel and outside was a give away - tired, unloved and covered in bird poo. Very...