"The best thing about this place is the location. I was on the 8th floor, closer to the beach and the view was amazing. The room was pretty good but it basically sleeps 4 even though it said 5. I thought there might be a pull out couch or something. 3 ppl had to squish into the King sized bed. One of the bathrooms looked older and had black mold all around the edges of the tub. Certain areas in the room just smelled like sweat which was off putting. The A/C in the smaller room would sometimes smell like it was passing by the sewer or something and I had to turn it off. They forgot to replenish the mini bar on a few occasions, but after a call to front desk, that was easily fixed. Also, on our last night there, no one came for room service. We were pretty disappointed. We again had to call front desk and someone came while we were in the room just to fix the beds.
The buffet was a let down for me. Most of the food was very delicious but they wouldn't switch it up. It felt like 75% of the food was the same thing every day. Some desserts were delicious and others fell short. Their rice pudding was actually pretty disgusting. Don't know why it would be served.
The staff were friendly and helpful. The activity staff were also great. The shows they put on at 9 were good, too. We enjoyed that very much. We tried one of the restaurants that you need reservations for and it was delicious. Over all the property is not bad. 11 pesos/person to ride the bus into town. Beds were comfy."
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