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"The hotel itself was great, but the staff is absolutely incredible. We arrived late and the younger gentleman at the front desk was in such a good mood and made our check-in process super easy. We had four rooms and he had us checked in and into our rooms within 5 to 6 minutes of arriving. The next morning we met the staff at the café that was also fantastic. I was blown away by whoever is hiring at this location. Kudos to you! I would highly recommend this hotel."

"Wish they had a hot tub, but pool was nice. Loved the continental breakfast but wish they would have had more fruit options."

"The staff was very welcoming and friendly and the place was clean."

"Low water pressure,not a very good shower head! Grab bar by shower was very loose not stable!Also mechanical mechanism to engage from bathtub to shower was not working properly!Hotel was very hard to get in touch with with directly. No one answered the phone after making many calls!"

"Clean room"

"Staff at front desk were extremely kind and friendly, clean hotel, bed was so comfortable and breakfast was good! Would stay again!"

"The room was very spacious and clean. I love the kitchen and microwave; very convenient! We appreciated the shuttle to and from the airport."

"Great hotel to stay at. Staff was very helpful, friendly and polite including the bartender! Will definitely recommend this hotel to family and friends!"

"Staff was top tier!"

"Very clean room and the entire hotel was spotless. The front desk employee was cordial and helpful upon check-in and it’s a great location in Easton!"

"Reservation was cancelled when we arrived. We arrived at around 6pm and was told that the hotel was overbooked and our room was given to someone else. Very dissapointing considering we had 3 kids traveling with us. We had to scramble and find another hotel. Hilton was very helpful and got us another hotel nearby which actually turned out to be a better hotel. I think that I am still waiting on my refund for the cancelled reservation. It has been 12 days now since this happened."

"No room cleaning available during our 4 day stay. Nearly impossible to access the hotel parking lot because of inadequate signage for a big construction project."

"Booked the room when our flight in Dayton was cancelled and we had to go to Columbus by Uber to leave early the next morning. When we got to the hotel they said they had overbooked the hotel but had made arrangements with another hotel down the street. After starting our day in Dayton at 10am and now being told at 11pm that there was no room it couldn’t have been worse….until we found out they moved us to a hotel with a 6.8 rating and said they had made the reservation and paid for the room. I...

"One of my better hotel stays. Very helpful and friendly staff, clean and well maintained rooms, pool area well lighted and maintained. The breakfast buffet was exceptional in variety and quality. The location was very convenient with access to major highways, the Port Columbus airport and hotel shuttle service for the airport (which I did not need or use but helpful for those who would need that). Very spacious room with comfortable bed and both soft and firm pillows. There are local dining...

"Hotel location is fantastic. Staff is always very helpful. Katie in the bar and Michael S making omelettes are both great employees!"

"This is the second time within three years that I have stayed at the Drury Hotel Polaris. Both times have been such a pleasant surprise. The property and my rooms have been very clean, which is the most important thing for me. The staff has been super friendly and helpful. The breakfasts and dinners have been enjoyable. I highly recommend this hotel to everyone!"

"Very friendly"

"Clean and convenient with ample parking"

"Clean room, friendly staff. The breakfast was just okay and a bit difficult to serve ourselves in the narrow buffet line with many people. The setup did not flow one direction or the other, so people were bumping into each other, moving back and forth to gather what we needed, use the toaster, etc…"