"This was my first time in Brazil. My first surprise at the hotel was the slow checkin. One has to do a government-required security form online first, but even after that the staff seem to take an age typing in their computers to get one checked in. The front-desk staff were helpful when I interacted with them as were the bell staff, the pool staff, and the maitre d' at the restaurant. But most of the other staff didn't speak English (very much or at all). I had pre-paid, and they forgot to...

"The stay was nice. I will say The cleaners didn’t do very well with sweeping the floors. I went to the beach every day and the floors were still sandy after it was “cleaned”. The breakfast was a waste of money. Im still trying to get my money back for the breakfast. You are better off going to the restaurant across the street for breakfast it was better, more fresh, and cheaper. The juice at the hotel breakfast was good . That was the only thing. The fruit wasn’t fresh, i don’t eat meat so i...

"Todo bien, buena atención"

"Excellent, the area is very nice and safe "

"Super close to the ocean, friendly staff, very good breakfast "

"This hotel met my expectations. The staff was very professional, friendly and helpful to me at all times. The room was clean and comfortable and a location was nearly perfect for all of the activity I participated in. The breakfast was very well prepared plus the food from the hotel restaurant. Most importantly if I'm ever visit Copacabana again on vacation it's a big YES I will stay again. "

"Everything was fine except the wi-fi . It worked for me the first 5 days but not the last 6, for her it never worked and she missed important deadlines and opportunities/responsibilities back home. Special thanks to the restaurant manager for being kind, gracious and accommodating every day"

"今回は非常に残念でした。 案内された客室は、日が届かない暗い部屋でした。快晴なのにずっと暗くて、特に朝は快適とは言えませんでした。 また、レイトチェックアウトをお願いしましたが、あの暗い部屋に3500レアルは高すぎる感じを持っています。 四時になっても部屋のベッドメーキングや掃除がされていない日があり、急ぎお願いしました。また、毎日ルームバーのチェックをしていますが、ある日飲んでもない水にチェックが入っており、請求されていました。チェックアウト時にわかったのですが、ボトルが冷蔵庫の奥にいっており、適切にチェックされていなかったことが分かりました。 なので、低い評価をしました。"