Find all hotels by Independent in Claremont, CA from SAR 230

"The room smelled horrible, it was dirty and had something splattered on the wall in the bathroom, bugs in the bathroom and very uncomfortable bed. The only place to sit, other than the bed, was a bench that looked like it came out of a bus, and it too was dirty. There was a big red stain on the floor and handprints on the headboard. The pictures online looked nothing like the room you are actually given. We would NEVER stay here again!"

"Breakfast was unbelievably good, ... and wholesome. Staff was great both in response and cheerfulness."

"It was great"

"The hotel lobby is going through renovations. Staff was helpful and kind. Rooms were OK, showers were a little less than OK. Overall adequate for a one night quick stay"

"Checking-in and out was easy. Staff was courteous. "

"There was a wedding on the property which consisted of very loud speakers, music, praying, cheering and clapping at 7am on a Saturday morning! "

"Avoid this place if at all possible. I reserved a room with multiple beds (3 queen beds) and I was told the day of check in that they no longer had rooms with multiple beds. When I asked why I wasn’t informed sooner the caller stated blamed Hotels.com for not updating the availability. The room we were given had issues with the TV, the remote wasn’t working and the receptionist came up to assist and stated it was the batteries and left to replace them. When he came back it still wasn’t working and said he would come back the next day. We never saw him or the TV remote control. The room was disgusting to say the least. Bathroom had hair on the side of the tub, dirt and trash in the toilet paper dispenser, floors were so sticky our shoes were making noise and our beds looked like they had been slept on top of. We had planned to inform the front desk but when we had spoken over the phone earlier I was told they could cancel my reservation and go elsewhere. I wish we would have stayed anywhere else and paid more. I have stayed on many occasion at Motel 6 in other cities and never experienced such disgust in customer service and cleanliness of the room. Oh and let’s not talk about all the smoking and hanging out on the stairs and loud commotions all night long. "

"Parking was easy and secure. It's right along a main boulevard and the freeway is close. An excellent place to stay if you're going to Disneyland. The staff was extremely kind and accommodating. Would absolutely stay here again. "

"Interesting stay due to the first night being without power due to construction in the area. While the staff had contacted me the day before to inform me of the planned outage, found it odd that management didn't make any concessions to all staying at the hotel. As for the room and amenities, it was exactly what one would expect at a Quality Inn. The highlight of the stay was the self serve snack/drink kiosk, so convenient 24/7 instead of waiting for someone to emerge from the back! Would definitely stay here again however, proximity to taco trucks, freeways and restaurants a huge plus!"