"We were shocked to find no refrigerator or microwave and were informed that that was standard practice now. The curtain for the front window viewed from the walkway was ripped and had holes poked in it and was visible to anyone walking by. I persuaded the desk clerk to let me have some packing tape to make a temporary repair. The shower rod in the bathroom was torn loose from the walls on both ends and I was surprised that I could take a shower without an accident happening, but I was dirty and...

"The AC didn’t work and was blowing warm air instead"