Find hotels near Chimney Tops, Gatlinburg from SAR 330

"Great location! The staff were very friendly. Rooms were nice and and well cleaned. All around great experience."

"Nice hotel and clean. Location is close to downtown Gatlinburg. Would like to recommend the hotel to provide softer towel because the towel I got was so hard and rough. Overall, nice hotel and I enjoyed my stay."

"Thank you our stay was lovely! Can you help me file a lost and found request? Room number 617 from April 24th to April 27th I left sunglasses either in the room or pool area. 541-990-9396 trishezell@gmail.com"

"Exceptional "

"Hotel room and breakfast area was dirty. However staff was nice and helpful with an issue we were having. If you stay here bring body wash and hand soap bc they don’t provide them but the do provide shampoo, conditioner and lotion"

"Bed sheets were dirty, my car was hit in the parking lot and no cameras were available to see what happened. The swimming pools were closed online it didn’t mention that."

"Definitely one of the nicest hotels I’ve been to in a while! It’s incredibly clean and well designed, staff is super nice, the amenities are amazing and nice, the gym is really great, they have Starbucks coffee shop on the bottom floor in an amazing lobby, you really couldn’t ask for a better hotel!"

"The staff was very good. When I asked for my room to be changed to the 2nd floor for a better view,it was taken care of right away."

"Staff were awesome and really tried to make our stay better, which I appreciated. Unfortunately, the hotel itself is definitely due for a renovation. Our first room was not clean—the tub was heavily stained, there was hair on the wall and floor, and the toilet wouldn’t flush. We were moved to another room, which was an upgrade with a fireplace, but it still had issues. The fireplace had chipped rocks, the walls looked like they were mid-prep for painting, and the bathroom floor constantly had standing water with no clear source. We were on the 5th floor and the main elevator kept breaking down. At that point, we didn’t want to go through moving again, so we just made it work—but overall, the condition of the rooms really took away from the experience."