Stunning design and finish define this centrally located property, surrounded by vibrant restaurants and shops. Luxuriate in an Emperor mattress, rain shower, and indulge in the on-site Japanese restaurant, Yoku.
Located in Cheltenham, No 131 is in the city center and near a train station. Cheltenham Town Hall and Gloucester Docks are notable landmarks, and travelers looking to shop may want to visit Gloucester Quays. Looking to enjoy an event or a game while in town? See what's happening at EV Charger Points Stadium or Petersfield Park. Spend some time exploring the area's activities, including hot springs. Visit our Cheltenham travel guide
At No 131, you can look forward to a nightclub, a terrace, and 2 bars. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and British cuisine. Guests can connect to free in-room WiFi.
Additional perks include:
Full breakfast (surcharge), multilingual staff, and smoke-free premises
Barbecue grills, a 24-hour front desk, and meeting rooms
Luggage storage and a front-desk safe
Guest reviews say great things about the helpful staff, first-rate property condition, and location
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
Heating and ceiling fans
Egyptian cotton sheets and down comforters
Bathrooms with heated floors and designer toiletries
LCD TVs with satellite channels
Wardrobes/closets, separate sitting areas, and highchairs
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 7 to 15 per person
2 bars/lounges
2 restaurants
Restaurants on site
131 Restaurant
Bar Tokyo
Gin & Juice
YOKU
Things to do
Nightclub
Family friendly
High chair
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Multilingual staff
No housekeeping service
Turndown service
Business services
Meeting rooms
Outdoors
Barbecue grill
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
No elevator
Thin carpet in room
Tile flooring in room
Well-lit path to entrance
More
4 floors
Georgian architecture
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Heated bathroom floor
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
iPod dock
LCD TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Limited room service
Minibar
More
Air conditioning
Ceiling fan
Connecting rooms available
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 25 for check-in between 11:00 AM and 1:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Special check-in instructions
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is a late-night destination on weekends, with live DJs playing until 3 AM. Guests should expect a high level of noise. Quieter rooms can be requested by contacting the property after booking.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 7 to 15 per person
Nearby parking fee: GBP 10 per night (98 ft away)
Early check-in fee: GBP 25 (subject to availability)
Late check-in fee: GBP 25 for check-in between 11:00 AM and 1:00 PM
Late check-out fee: GBP 25 (subject to availability)
Rollaway bed fee: GBP 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is No 131 pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at No 131?
As of 18 Jumada II 2026, prices found for a 1-night stay for 2 adults at No 131 on 12 Rajab 2026 start from SAR 495, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at No 131?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of GBP 25 (subject to availability). Late check-in is available from 11:00 AM–
1:00 PM for a fee of GBP 25.
What time is check-out at No 131?
Check-out is at 11 AM. Late check-out is available for GBP 25 (subject to availability).
Where is No 131 located?
Located in the heart of Cheltenham, this luxury inn is steps from Imperial Gardens and Cheltenham Town Hall. The Promenade and Statue of Edward Wilson are also within 5 minutes. Cheltenham Spa Station is 20 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
No 131 Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
131 The Promenade is in an ideal location to explore Cheltenham and the surrounding areas. Easy to get to and set on a lovely wide avenue. The Terrace restaurant has a good choice of meals, suiting everyones taste. Thre is also the splendid Kojo's restaurant which has an atmosphere reminiscent of the orient. The Gin&Juice bar is exactly that. Lively atmoshere and and endless variety of gins and cocktails
Sehr schönes Zimmer, Frühstück nicht inbegriffen und etwas teuer. Das Restaurant ist in einem Zelt vor dem Hotel. Daher war es etwas kühl und nicht sehr gemütlich. Aber das Essen war super.
Not sure where to start, I know 131s well as go there a lot with friends. Took my wife to Cheltenham to meet some friends and thought we'd book a plush room and treat her. Bathroom was lovely with a double shower, room didn't feel like the superior room at all, not much room there. I wondered why the ear plugs were by the side of the bed, I thought it was for consideration....
My wife went to the bathroom and couldn't get out without me pushing the door (room 26). There were stains on the sheets. We got back in at about 2am and tried to sleep, I couldn't work out which of the 4 air conditioning units could turn the room down from 25 degrees. Eventually I turned them off and opened the windows, we were woken up every 15 minutes by a noise that sounded like a coffee machine (that didn't work, other than a dribble btw). The noise was the wine fridge which had been left open (not by us!). When we closed it, after waking up about 5 times, we were still woken up by it recalibrating, eventually I turned it off at the plug.
When we finally got to sleep the seagulls woke us up through the open window (see a/c comment), and then the recycling of loads of glasses woke us up again.
When I complained, I was not offered an apology or any sort of compensation, just a "thanks for the feedback that helps us", yes, however, it didn't help me. What a frustrating experience in what was a well marketed and highly reviewed hotel.
Lovely hotel close to the best of Cheltenham. Our only regret was that we got to stay for one night and the residents bar closed quite early. The basement bar was open late but open to nonresidents, so was very busy on a Saturday night!
El cuarto y el baño me encantaron. Tiene una cocina pequeña, una salita, balcón; es muy agradable, moderno y cómodo.
La razón por la cual no pongo cinco estrellas es porque el staff no me pareció amable. No están entrenados para hotelería. No saludan, no ayudan, no son hospitalarios como caracteriza a los mexicanos. Y aunque el desayuno está incluido y se sirve en el rooftop, que es muy agradable, las señoritas que atienden no son amables ni comunicativas, y tampoco están entrenadas.
Una de ellas estaba comiendo y cocinando al mismo tiempo. La única persona amable y risueña fue Adel.
Por lo demás, me gustó el hotel. Tomar en cuenta que hacen limpieza cada 7 días, y si quieres que limpien diariamente, es un servicio pagado
I checked in and told reception my car was parked in front of the hotel, I gave my registration plate and they told me parking was valid until midday the following day. The next morning I found I had a parking ticket on the car. When I went back in to the hotel they told me that in front of the hotel was not covered. I informed them I was not told this when I checked in, even though I had said where I was parked and neither was I shown the map of valid parking areas which was now being shown to me. They didn’t offer to pay the fine and seemed sceptical that I was not shown the map or told that in front of the hotel was not covered. I felt offended that they doubted what I said. Why would I have parked there if I had been informed of this? An upsetting experience badly handled
The staff were rude and unhelpful. We booked breakfast to host some friends and then when we went to the restaurant they claimed they had no knowledge of the booking they left us to make shift a table and then informed us they had no hot drinks/ smoothies or pancakes! We had intended to book the restaurant but after that experience we went elsewhere. They reluctantly provided room service one evening but again it was begrudgingly. Massively underwhelmed
The hotel and the room are beautiful and the staff are great. Food was excellent. Parking included was appreciated. The bed wasn’t the most comfortable for my preference of a softer mattress and no additional mattress topper was available when asked.
Amazing room and facilities, easy check in and friendly staff.
However it is incredibly noisy at night time (which the hotel do pre-warn you about and supply ear plugs) so if you’re someone who can’t sleep with background noise then this is definitely not the place for you.
Lovely comfortable room that was a fantastic base for our trip.
Francesca
Stayed 4 nights in Dec 2025
Verified
8/10 Good
Ellie
8 December 2025
Overall stay was perfect. Parking was easy to access. Check in was smooth and room was cosy and clean, decorative to a high standard. Room was a little too warm, had to sleep with noisy aircon on. Feeling very festive around the restaurant and bar, lovely to see.