"This was our second stay at the Makati Shangri-La, and it reminded us exactly why we chose to return. From the moment we arrived, the warmth, genuine hospitality, and care from every staff member made us feel welcome and at ease. The front desk team was efficient and gracious, and they kindly accommodated an early check-in for my mom, which we deeply appreciated. Our room was spotless, comfortable, and thoughtfully prepared. The amenities are wonderful, but what truly sets this hotel apart is...

"Service "

"جدا رائع ولكن الوصول الي المكان متعب خاصه اوقات الذروة "

"I like almost everything about this hotel except for the buffet breakfast. The Filipino food section is not impressive at all."