"The hotel is located on the mountain and the view of lake Lugano is spectacular. As it turns out, the rest of the experience was less so. We arrived around 10pm and by then, the kitchen was closed. The staff reluctantly served us drinks while at the same time wiping tables and closing down - despite the fact that the bar was supposed to stay open for another 30 minutes. There was no air conditioning in either room and no fan in one of the rooms (30 degrees outside and inside). Breakfast the next...
"Added it naturally without making the review sound too harsh:
The hotel was clean and well maintained, and the location is very convenient, just a few minutes from the train station. The shower was great, although both the room and bathroom were very small.
The breakfast area was nice, and the coffee was excellent. Parking was also convenient, but the gate did not always open properly, so at times we had to open it manually.
My biggest frustration was that there was no iron or steamer in the...