"The resort is incredibly comfortable for families. The pool area, provides a variety of options, the beach is incredible, and they keep it pretty clean. It’s paradise. I didn’t want to leave. The only improvement is the experience around booking for dinner, I ended up having terrible schedules for my kids. However the amenities, and Spa quality, are those from a premium SPA, I would definitely travel to this hotel again. My experience advisor from Expedia was amazing in helping me figure out...

"Tout cinq étoiles"

"Great staff very friendly and helpful."

"3 Star Experience for 5 Star Price Beautiful beach and resort grounds, but overall this felt much closer to a 3-star experience than true 5-star luxury. The positives: the beach is gorgeous, the property is tropical and well maintained, rooms were clean and comfortable, Staff were generally friendly despite limited English, and Richard Avelino at Santa Fe provided some of the best service we experienced anywhere on the resort. The negatives were mostly organization and service related. The...