Travelers soak up the sun on a pristine beach or lounge by the pool under shaded umbrellas, enjoying ocean-inspired cuisine and restorative spa treatments
Located near Momentum Plaza, Zel Mallorca provides a peaceful retreat featuring a white sand beach and convenient poolside bar. Guests can enjoy relaxing spa services, grab coffee at the on-site shop, or savor Mediterranean dishes at Beso Beach Mallorca.
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Host will greet you
Pets
Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 50 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 May to 31 October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Zel Mallorca have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at Zel Mallorca?
As of 21 Jumada I 2026, prices found for a 1-night stay for 2 adults at Zel Mallorca on 9 Jumada II 2026 start from SAR 1,464, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Zel Mallorca pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.
What time is check-in at Zel Mallorca?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Zel Mallorca?
Check-out is at noon.
Where is Zel Mallorca located?
This Palmanova hotel is on the beach, 0.9 mi (1.4 km) from Momentum Plaza, and within 12 mi (20 km) of Pueblo Espanol and Bellver Castle. La Rambla and Cathedral of Santa Maria of Palma are also within 12 mi (20 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
So far, this has been the best hotel experience I’ve ever had anywhere in the world. Everything about Zel Mallorca felt special — from the beautiful design and perfect amenities to the warm atmosphere the team creates.
A special thank you to Sol, who made our check-in experience absolutely perfect from the very first moment, and to Marina Jimenez, who went above and beyond to help us during check-out with such kindness and professionalism. Both of them genuinely made us feel welcomed, cared for, and valued throughout our stay. Staff like them are rare and deserve real recognition.
Every day, the team provided fresh water for my dog and kept our beautiful room spotless. That level of care and attention truly stood out.
The breakfast was top-notch, with an incredible view of the beach. We also loved the concept of having no traditional reception desk while still always having friendly staff nearby, ready to help with a genuine smile.
Tip for future guests: if you are planning to rent a car, keep in mind that parking is available for a fee, so it’s better to be prepared in advance.
My wife, my dog, and I truly enjoyed our stay, and we will absolutely be coming back again hopefully very soon.
Smooth and efficient check in and room was ready before mid-day. Staff were excellent explaining the amenities offered in the hotel and also throughout our stay.
Fantastic room with an unrestricted view of the Med.
We will definitely be back to Zel Mallorca, just wish we had booked for longer!
The style of the property is gorgeous. Friendly staff and quick service. Hotel breakfast & dinner is outrageously good. Great vibe/atmosphere. Will stay again. Only a 2 person occupancy per room though, unless you’re traveling with a child below 11 years old.
Myself and my mum just had the most amazing stay at the Zel Hotel. I would highly recommend and will be back. The staff are so helpful and friendly nothing was to much for them to make our stay so special. Stunning beachfront hotel suitable for families, couples and solo travellers
Probably the best hotel in the area. Rly good vibe. We had the sea view which was so worth it. A bit far from the city centre but fine if you just want to relax and enjoy the sun.
The staff is amazing and friendly. The rooms are spacious and the design of the hotel and atmosphere is great. Breakfast is wonderful and the beach clean and beautiful
It was lovely. The buffet for breakfast is truly outstanding. Everything was insanely clean and the staff was amazingly friendly and helpful. Would stay again every time!
Overall, we had a great time at Zel Mallorca. Checkin process and staff, and Beso beach staff was excellent. The prices at the main restaurant (not Beso beach) were extremely overpriced with poor options and staff could do better (compared to Beso beach staff).
James and the team made me feel very welcome. The hotel is gorgeous and the staff couldn’t do enough to make my stay as enjoyable as possible. Everything was top class luxury and I felt very spoilt.
I would highly recommend and will certainly be going back.
Rooms were very nice, but I believe it was over priced for what it is. Dinner and drinks were very over priced, for the quality of the food, thus why it’s so slow compared to other restaurant and bars near by. Very helpful and friendly staff. Gym was missing some equipment that was advertised on picture.