البحث عن فنادق في بروكلين من SAR 247

"Our room was filthy! And when I called to the front desk as soon as I noticed everything, I was told there was nothing that could be done. She stated, all rooms were booked and she would leave me a card with the managers information to speak with her on Tuesday! This was a Friday when we checked in. The woman on the phone was very nice and apologized for not being able to do anything. I took pictures of everything. They have the time to show they were taken within 20 minutes of us checking in....

"Great breakfast"

"This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...

"When I arrived, there was a sign saying no hot breakfast served this month. But on the listing it shows that a buffet style breakfast is available. If they knew for this long, why wouldn't they change the listing? Also, there were snacks from a previous guest still in the cabinets. I found a cherry pit on the floor in the room which is disturbing that that wasn't found during cleaning. There were not washclothes in the bathroom, only hand towels and bath towels. I don't know if that's just the...

"Hotel was great. Staff was friendly."

"The room was fine, but there were some key parts of the booking that were pretty upsetting. The pool was closed, which is one of the main reasons I booked this hotel (this was my son's birthday weekend- I specifically look for a pool for him to swim in). A good portion of the hotel (not just the pool) was getting worked on. Sunday morning, there was extremely loud banging from the workers before 8:30 am, which woke up my fiance. Also, Expedia was correct about the $50 charge for bringing our...

"Very nice hotel clean very friendly staff "

"Good service, nice rooms and convenient to expressway for going in all directions in NE Ohio. "

"Room wasnt clean, hair was everywhere Jacuzzi wasnt cleaned out either."

"Pool closed didn’t visit gym. TV kept freezing asked for trash and new towels after first night Denied"

"Clean room"

"The stay was good but people in room above in the early morning hours were doing skit of moving around like they we’re remodeling the room and it happened both nights of our stay."

"Everything was great "

"The breakfast wasn’t available because of water pipe breakage "

"Great customer service. Excellent amenities. The buffet provided in the evening exceeded my expectations. "

"My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! "

"The staff and breakfast was great. Old property pictures indicated a hot tub, but just be aware it is filled in and covered over. Other than that, the only other issue was that we had queen beds and definitely got full sized beds, which made for a few rough nights of sleep."

"Paid through Expedia and the hotel charged me again when I checked in. Had to take care of all of that at check out which made me late. Hotel was nice and had a nice bar/pool and work out area. "

"When I checked in, it was right at 3 o’clock. The hotel was kind of empty. There were two baggage cards no problem but when I checked out between me and my fiancé, I had to make 4 trips because they’re wereNO BAGGAGE CARTS😡"