"The room was dark, paint chipped on walls. Grout in bathroom dirty."

"Likes: Beds were very comfortable. Dislikes: Bath didn’t drain properly which meant both guests couldn’t use it. Took a while to fix. There was no kettle or tea/coffee in room. Was provided on request but the milk/creamer tasted bad. The room temperature was not well regulated. Too cold at times. However, blankets given on request. Bathroom door got jammed and had to get someone to fix it very early morning and I was almost late for a meeting."

"Nothing to dislike. This was my 2nd home until it was shut down. Reopened in May so of course after bouncing around other hotels in the area I'm back where I belong. Welcomed by Nelson and Sam when I walked in. New at reception was warmly welcomed by Gezennia. Went to the new bar area to see Javier. Nice renovated room on the 25th floor. Hotel renovations are great. As a Broadway fan close to All Broadway theatres and TKTS for discounted tickets. Plenty of restaurants for meals in all price...

"First time at this hotel. Last time at this hotel."

"It was the perfect location for the event we were attending"

"This is an excellent location, central to everything and steps away from subway. Hotel staff were super friendly and accommodating. Room was very clean. Lobby was lively and inviting to work in or just hang out. I also liked the low-light vibe throughout, however, it was difficult to put make-up on in my room which is the only drawback. Overall, I felt it was great value for the area and I would book there again."