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"Terrible service through and through. Beautiful property but the service was so awful that we will not be returning. Also, zero pool chairs available. And I mean ZERO. A nice lady gave up one of her chairs for our family of 5 to have somewhere to sit down with our newborn…"

"Beautiful property, great staff!"

"Everything good"

"Everything was excellent. Clean room. Very helpful staff. If breakfast included, though a bit more variety would be great. Overall I’d definitely stay there again. Well managed and maintained property."

"Excellent service!"

"This part of Malibu (Zuma beach), is this place to be if you’re looking for a LA getaway. The inn had everything we needed; ocean view, outdoor space, king bed. My only complaint would be the cleanliness of the place. Rooms definitely need a paint job and windows need to be cleaned. Bathroom is well kept but still it all got the job done. Would highly recommend if looking to stay outside of trendy Malibu (nobu area) and looking for something more scenic and secluded. Point dume hike is a must...

"This is the BEST place to stay! The staff is so friendly and helpful. It feels like home!"

"Zero privacy at second floor with the ocean view(("

"Beautiful property! Friendly and professional staff! Safe and clean area! Breakfast was amazing for being included! We look forward to staying again!"

"Great"

"Our first room they gave us was a room with of a view down of the dumpsters. We asked for a different room right away and a weeding party that was visiting said they just did the same thing. So be aware they try to fill this suite without your knowledge of the dumpsters. The front desk manager said all Suites have no view. Housekeeping left all the trash and didn't replenish the toiletries.The coffee area was a complete mess and they left it. I don't recommend staying here if you have the option...

"A real gem and the heart of Calabasas. Very nice place in pet friendly. Strongly recommend!"

"Friendly staff. Everything was clean."

"This was the second time we stayed at this hotel, and once again we enjoyed our visit. The location is excellent, making it convenient to access nearby attractions and restaurants. The property is very clean, well-maintained, and the staff is friendly and welcoming. The only disappointment during this stay was the breakfast selection. The breakfast options were noticeably better during our visit last year, with more variety. While this did not take away from an otherwise pleasant experience, I...

"The hotel has been raising it’s prices steadily yet the property has had bo updates un more than 15 years. It’s filthy, barely any water pressure out of the old wobbly shower heads. Stuff is unfriendly and the mattress is worse than camping."

"Breakfast service was horrible. Took forever and was told had to pay for coffee and ice tea we said ok. When coffee came the handle was all sticky and I sent back. I did get another Cup. Asked for toast and i was told I had to pay extra. I said yes ok Took forever for someone to come tell me they had no toast/ no bread. Another person came said what kind of toast would I like and it would cost me. Ok I will pay. Brought toast and I said I didn’t want warm bread I want toast. Finally got toast...

"!"

"I brought what most of us all bring, including charging cables for my cell phone etc. but I forgot to bring with me, my charging block(s). It was late, so I had to manage without. I know that there are places to stay, where these things are provided for. I’m wondering if Marriott may be doing these same things already. I understand it may be a large undertaking to provide these needs in every room. But, on this trip unfortunately, I was truly the accidental tourist."