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"Very relaxed atmosphere, staff very friendly and helpful"

"The room is good and of a reasonably high standard. There are however two major challenges. The room was on the top floor which from the car park is three flights of stairs. A lot when you’re carrying several large bags and clothes for a wedding. The second big issue is the hall lights on a sensitive room sensor. There is no way to switch this off or lights off. The lights are very bright. This means you cannot leave bedroom door open at night which is difficult when it’s warm. As there’s...

"The property was ideal place to stay while travelling through the UK. The Kitchen and Laundry facilities were fantastic and so was the location. Communication was quick and easy. Very thankful they offered packing across the road from where we were staying."

"Enjoyed our stay"

"We loved this hotel! It is beautifully decorated, clean and full of old character. They have obviously done upgrades while maintaining the age and beauty. The staff were very helpful . The breakfast was also a great deal with lots of options. Great value. If we are ever in Bristol again, we would stay here in a heartbeat!!"

"Reception staff very helpful, Minibar free on first day, We had the suite, which was very nice air conditioned, tea coffee biscuits every day."

"La struttura sembra un po' abbandonata a sè stessa ma, in realtà è un trasandato "voluto", girando per Bristol vi renderete conto che questa caratteristica fa parte un po' della città. Tuttavia, ho riscontrato una serie di problematiche nell'albergo: - lenzuola sporche, sia appena entrato in stanza, sia la sera, dopo che avevo richiesto un cambio delle lenzuola; - asciugamani sporchi; -adattatore della presa elettrica non funzionante; - la finestra non si apriva e non poteva esservi ricircolo...

"Great location if there for the weekend part vibe. The caravan is on top of a 5 storey building with amazing views. If looking for a quiet stay, this is not for you."

"No windows, no light, no fresh air. The room was clean. But your front door opens onto a common area, where three German hipsters were making dinner in the kitchenette, playing pool and watching TV loudly all night. There’s no soundproofing, so be prepared for a roommates vibe. Digital check-in. Not a single staff member on site. I needed help with my room. I texted and called for four hours. Only at 10p did they finally get back to me. “Our phone lines aren’t working properly.” Sure. Part...

"Stayed here for my best friend's wedding and before checking in asked if I could have a room on the same floor. Staff accommodated the request and was only a few doors down which made it easier for getting her ready for her big day. Rooms were lovely, my boyfriend loved the gym. Overall the stay was perfect and everything we needed for the big day. Thank you!"

"Clean room comfy beds staff great. Location really good. Breakfast average but fine"

"Easy to walk to from Temple Meads station. Comfortable room. Aircon was extremely welcome. Helpful staff. Good security for ain hotel area. Good sound proofing. Breakfast was value for money."