"Nice sized room with many amenities. Friendly staff and easy check in "

"Beautiful room in a wonderful hotel. The staff were really friendly and the amenities were outstanding. Location was great particularly if you want to enjoy the shopping in Carlisle."

"Excellent place to stay. Very cozy and handy. Great breakfast. "

"The room was lovely, the staff was friendly and helpful and the food was delicious!"

"Had a great stay room was lovely and the bed was very comfortable. Most of the staff were great apart from a couple at breakfast hardly spoke when I spoke to them and very miserable not one smile and I have an infectious smile. "

"Super clean room, was nicely designed & a warm welcome. Had dinner at the restaurant which unfortunately the service wasn’t great really slow & forgot one of our parties meal & drinks order (I would understand if it was super busy but it wasn’t) but they were friendly in general couldn’t fault that. The hotel was lovely giving really cosy vibes & the receptionist was lovely. Would recommend & the surrounding area is really nice for walks. "

"Basic but clean, comfortable bed. Great service, accommodating and friendly. Good breakfast. "

"A wonderful suite in the castle. The castle is wonderful. The staff are really friendly. An added bonus is the free tour of the castle, going into the history of the place and the owners overf the centuries. "