"the fact that it was mentioned that the rooms are soundproof was not at all true. even after booking a 4 star hotel, my overallexperience was bad. I specifically booked a luxury hotel to give my family the best experience as it was their first time in chicago, but everyone of us could literally hear vulgar moaning sounds all the time which was really embarrassing for all of us. It went on for hours. I’d not recommend the hotel to anybody especially if they are going with family."

"El restaurante en dos días que quisimos entrar nos daban un tiempo de una hora para que nos dieran servicio. Es lo que no me gustó del hotel"