Beppu SUGINOI HOTEL

4.0 star property
Suburban hotel with 2 restaurants and 2 hot tubs

Choose dates to view prices

Photo gallery for Beppu SUGINOI HOTEL

Public bath
Property video
Lobby
Reception
2 restaurants, breakfast served
Beppu SUGINOI HOTEL, near Aso Kuju National Park, offers an indoor mineral hot spring, bowling alley, sauna, massages, and an outdoor pool. Two restaurants serve breakfast and dinner. Free WiFi and on-site shopping add convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • Pool
  • 24/7 front desk
The current price is SAR 569
SAR 640 total
16 Oct - 17 Oct

Room options

Available filters for rooms
Showing 35 of 35 rooms

HOSHI KAN Standard Mountain View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

HOSHI KAN Standard Ocean View 35sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

SORA KAN Junior Suite Ocean View 66sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 46 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 3 Large Twin Beds

HOSHI KAN Junior Suite with 4 Beds Ocean View (71sqm) 7-9F- Buffet Breakfast&Dinner (WA DINING HOSHI

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

SORA KAN Deluxe Ocean View 46sqm -Buffet Breakfast and Dinner Included (TERRACE & DINING SORA)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

SORA KAN Premium Standard Ocean View 33sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

SORA KAN Standard Twin Mountain View 26sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast and Dinner Included (CEADA PALACE)

10.0 out of 10
Exceptional
(1 review)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

NIJI KAN Casual Double with Shower 8F (21sqm) -Buffet Breakfast and Dinner Included (CEADA PALACE)

10.0 out of 10
Exceptional
(1 review)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

SORA KAN Premium Standard with Tatami Area Mountain View 36sqm -Buffet Breakfast and Dinner (SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

HOSHI KAN Superior Room w/ Tatami Area Ocean View 50sqm - Buffet Breakfast&Dinner (WA DINING HOSHI)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm - Buffet Breakfast and Dinner (WA DINING HOSHI)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 58 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Futons

SORA KAN Deluxe Mountain View 51sqm -Buffet Breakfast and Dinner (TERRACE & DINING SORA)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

HOSHI KAN Jr. Suite with Tatami Area Ocean View 71sqm 2-6F Buffet Breakfast&Dinner (WA DINING HOSHI)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 71 sq m
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

NoCleaning SORA KAN Premium Standard OceanView 33sqm Half Board (TERRACE & DINING SORA),Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

NoCleaning SORA KAN PremiumStandard MountainView 36sqm Half Board(TERRACE & DINING SORA) ,NonSmoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

No Cleaning SORA KAN Standard Twin Mountain View 26sqm Half board(TERRACE & DINING SORA),Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

No Cleaning SORA KAN Deluxe Ocean View 46sqm Half Board (TERRACE & DINING SORA), Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Standard Twin Mountain View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

Buffet Breakfast (TERRACE & DINING SORA) SORA KAN Premium Standard with Tatami Area Mountain View

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Ocean View 46sqm, Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

Buffet Breakfast Included at (TERRACE & DINING SORA) SORA KAN Deluxe Mountain View 51sqm,Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Shower/tub combination
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Ocean View 35sqm, Non Smoking

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Buffet Breakfast Included at (WA DINING HOSHI) HOSHI KAN Standard Mountain View 35sqm, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

Summer Limited Buffet Venue (Different Building) SORA KAN Premium Standard Room Ocean View 33sqm

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

Summer Limited Buffet Venue (Different Building) SORA KAN Premium Std with Tatami Mountain 36sqm

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Summer Limited Buffet Venue (Different Building) SORA KAN Standard Twin Room Mountain View 26sqm

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 2 Large Twin Beds

Summer Limited Buffet Venue (Different Building) SORA KAN Deluxe Ocean View 46sqm

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Ocean View 35sqm

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds

Summer Limited Buffet Venue (Different Bldg) HOSHI KAN Standard Room Mountain View 35sqm

10.0 out of 10
Exceptional
(1 review)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds

Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Twin Room 4-7F 21sqm

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

Summer Limited Buffet Venue (Different Building) NIJI KAN Casual Double Room 8F 21sqm

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

NIJI KAN Casual Double with Shower 8F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

NIJI KAN Casual Twin with Shower 4-7F (21sqm) - Buffet Breakfast Included (CEADA PALACE)

Highlights

Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

About the neighborhood

Located in Beppu, Beppu SUGINOI HOTEL is in the suburbs and near theme parks. The area's natural beauty can be seen at Aso Kuju National Park and Hells of Beppu, while Umitamago and Kijima Kogen Park are popular area attractions. Traveling with kids? Don't miss African Safari and Harmony Land. Spend some time exploring the area's activities, including golfing.
Map
1 Kankaiji, Beppu, Oita-ken, 874-0822

What's nearby

  • B-Con Plaza, Global Tower - 13 min walk - 1.2 km
  • Beppu Park - 15 min walk - 1.3 km
  • Takegawara Onsen - 4 min drive - 3.9 km
  • Hells of Beppu - 6 min drive - 5.9 km
  • Kijima Kogen Park - 12 min drive - 7.8 km

Getting around

  • Beppu Station - 4 min drive
  • Kamegawa Station - 22 min drive
  • Oita Airport (OIT) - 41 min drive

Restaurants

  • ‪Terrace & Dining Sora - ‬8 min walk
  • ‪シーダパレス - ‬11 min walk
  • ‪五九丸 別府鶴見店 - ‬8 min walk
  • ‪春香苑 別府本店 - ‬10 min walk
  • ‪PRONTO - ‬5 min walk

About this property

Beppu SUGINOI HOTEL

Upscale family-friendly hotel near Aso Kuju National Park
Located close to Takegawara Onsen and Hells of Beppu, Beppu SUGINOI HOTEL provides a bowling alley, an indoor mineral hot spring (onsen), and a grocery/convenience store. For some rest and relaxation, visit the sauna or the 2 hot tubs. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • A children's club (surcharge), luggage storage, and a billiards/pool table
  • Guest reviews say great things about the first-rate property condition
Room features
All 791 rooms offer comforts such as free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Toilets with electronic bidets, hair dryers, and shampoo
  • Refrigerators, daily housekeeping, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:00 AM to 8:00 PM
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 to 10,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CEADA PALACE
  • TERRACE & DINING SORA
  • WA DAINING HOSHI

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Health club
  • Hot springs
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 3 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 to 10000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast is not included for children using existing bedding.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Suginoi
Suginoi
Suginoi Beppu
Suginoi Hotel
Suginoi Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Onsen Hotel Beppu
Suginoi Hotel
Beppu SUGINOI HOTEL Hotel
Beppu SUGINOI HOTEL Beppu
Beppu SUGINOI HOTEL Hotel Beppu

Frequently asked questions

Does Beppu SUGINOI HOTEL have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Beppu SUGINOI HOTEL?

As of 2 Shawwal 2025, prices found for a 1-night stay for 2 adults at Beppu SUGINOI HOTEL on 16 Shawwal 2025 start from $170.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beppu SUGINOI HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beppu SUGINOI HOTEL?

Self parking is free at this property.

What time is check-in at Beppu SUGINOI HOTEL?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Beppu SUGINOI HOTEL?

Check-out is at 11 AM.

Where is Beppu SUGINOI HOTEL located?

This family-friendly Beppu hotel is located in the suburbs, within 3 mi (5 km) of Aso Kuju National Park, Takegawara Onsen and Hells of Beppu. Umitamago and Kijima Kogen Park are also within 6 mi (10 km).

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Reviews

Beppu SUGINOI HOTEL Reviews

9.4

Exceptional

9.2

Cleanliness

8.2

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 726 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent hotel. Strongly recommend this hotel!
Stayed 1 night in Oct 2024

8/10 Good

ヤスヒロ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was the best where we stayed, because, it is newly builded recent times.
Stayed 1 night in Mar 2025

10/10 Excellent

Wei Sin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast and dinner buffet
Stayed 3 nights in Dec 2024

10/10 Excellent

Sung Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

JJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic amenities and entertainment onsite. Close to the Beppu Ropeway. Awesome hot springs, food, and views.
Stayed 2 nights in Nov 2024

10/10 Excellent

JAEHO

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful outdoor spa and dinner
Stayed 1 night in Dec 2024

10/10 Excellent

のえみ

good!
Stayed 1 night in Jun 2025

2/10 Terrible

leo

Liked: Cleanliness, amenities, property conditions & facilities
I booked the room HOSHI KAN Deluxe with Tatami Area Ocean View 58sqm sleep 6 people through Expedia. Clearly stated “ Children can stay for free if using existing beds when occupying the parent or guardian's room” while booking. The hotel insists to charge extra $300 upon check in for my 5 and 8 yrs old (kids don’t need buffet, they only eat burgers and fries). Super dissatisfied with the inconsistent information.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The only thing I’d say that could be better is their policy against tattoos. It’s understandable, but in 2024, they’re losing out on a ton of business, and more moving forward, as tattoos become even more common, even amongst Japanese folks. Not that it really matters much to them; they’re always full and are even expanding. Overall, though, a great (if not a bit spendy) place for a family vacation

10/10 Excellent

だいすけ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルのフロントの人がすごく素敵なスタッフの方がいらっしゃって、また宿泊したいと思いました
Stayed 1 night in Sep 2025

8/10 Good

FUMIYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場の不便さ、お風呂が若干遠い事には、驚きましたが、新しい綺麗なオーシャンビューの部屋、食事も美味しくて良かったです。
Stayed 1 night in Sep 2025

10/10 Excellent

ミホ

Liked: Cleanliness, staff & service, amenities
スタッフの方が親切。 部屋の臭いとエアコンの音が気になった。
Stayed 1 night in Sep 2025

10/10 Excellent

Miho

Liked: Cleanliness, property conditions & facilities
とても素敵なホテルでした
Stayed 1 night in Sep 2025

10/10 Excellent

Nakagawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2度目の宿泊になります。宿泊棟が3種あり、今回は一番新しい星館に泊まりました。室内は清潔で十分な広さもあり、9階海側に宿場したので特別に宙館の温泉にも入れて、食事所は最上階で明るく満足な旅でした。またリピ確定です。
Stayed 1 night in Sep 2025

10/10 Excellent

Misa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
母へ旅行をプレゼント。とっても喜んでもらえました。ありがとうございました!
Stayed 1 night in Sep 2025

10/10 Excellent

HIROMI

Liked: Cleanliness, staff & service, property conditions & facilities
宙館、海側のデラックスルームに宿泊しました。上層階のお部屋にして頂けたため部屋からの景色がとても良かったです。お部屋も広く綺麗でした。宙館専用露天風呂も人が多すぎずゆっくりと入ることが出来、朝風呂では日の出をみることが出来ました。 ただ残念だったのは8月最後の日曜日だったためかプールに来られた家族連れの方が多く、棚湯の脱衣所は大変混雑しており棚湯での入浴は断念しました。 次回は季節を変えて宿泊し棚湯も楽しみたいと思います。
Stayed 1 night in Aug 2025

10/10 Excellent

ゆかり

Liked: Cleanliness, staff & service, property conditions & facilities
ホテル内に、ボーリング、カラオケ、卓球など、家族で楽しく楽しめました。夕食も、
Stayed 1 night in Aug 2025

10/10 Excellent

Bunya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宙館の温泉の展望がガラス越しなのが残念
Stayed 1 night in Sep 2025

10/10 Excellent

Mika

Stayed 1 night in Aug 2025

10/10 Excellent

TOMOKAZU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

じゅんいち

Liked: Cleanliness, staff & service, property conditions & facilities
とても満足できます!
Stayed 1 night in Aug 2025

10/10 Excellent

りょう

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの中だけで色々楽しめて、子連れでも無理なく移動できて助かりました。バイキングも種類が豊富で美味しかったです。
Stayed 2 nights in Aug 2025

10/10 Excellent

HIROSHI

Stayed 2 nights in Aug 2025

10/10 Excellent

Yasutoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子どもも喜んで遊んでくれました。 また行きたいと思います。
Stayed 2 nights in Aug 2025