"It was 3:15 check in was 3. They called me but I was driving so I waited until I got to a safe place to call them back. Check in is 3pm-2am. I was literally just about a mile away and they gave away my room. No explanation just gave it away it was the handicap room. How was I getting another handicap room for a week with 15 minutes notice. Every hotel was 3x-5x the price. I’m disabled. I tried every single hotel, nothing. I drove 27 hours. ( snoozed a bit at rest stops). I was seriously stuck....

"I paid for a non-smoking room, and the smell of fresh cigarettes was terrible. But that wasn't the worst part; they gave me a FILTHY room. There were stains of personal fluids on the bed and pillows, a dirty refrigerator, and trash everywhere. When I complained, they didn't even apologize; they just gave me another room, and obviously, I couldn't sleep well or trust the cleaning. My body was itchy. The most disgusting experience I've ever had."