"Although parts of the hotel are tired and need some tlc, the room was nice and clean. Lovely comfortable bed, the heater was fine, alot more controllable than most hotels. Staff were fab, gym and pool were really good. Although dinner was rather disappointing, expensive, small portions, in the restaurant, the buffet breakfast was fabulous. We felt for a few minor issues it was still great value for money and would definitely stay again, just not eat there at night ! "

"We managed to park outside which was great very useful. We got there a little bit early but Diane at the reception desk was fantastic. We got all booked in up in the room off to adventure in the Docklands. The room was lovely and tidy. Very neat everything that you needed very warm had to open the window but all the staff were fantastic. Breakfast was great. Would definitely stay there again I think they’re a fantastic location and absolutely brilliant staff. Thanks for a wonderful day Cliff. "

"We went there with some friends for an afternoon tea which was fantastic, the food was lovely. We stayed overnight and our room was very spacious clean and tidy. The only thing I would say was the spa area was terrible, the changing rooms were not very nice, the changing room doors were broken, the lockers were in a terrible state and the windows around the pool had lots of leaks, moldy and not fitted properly. But otherwise all good. "

"We had a lovely stay accommodated our every request and special mention to Daisy she was just so lovely & friendly "

"Yes"

"Quaint, but without all the downsides that quaint can be in England,--highly recommend. Staff was great, food and service very good. Only 'bug' was having to carry bags up 3 floors to room.....again highly recommend"

"All the staff were very welcoming room was excellent breakfast facilities, service and food excellent everyone was very polite. Hopefully I will being seeing them again on my next visit. "

"The staff from the time I arrived until I left were absolutely first class. Friendly, helpful and very welcoming. My room was impeccably clean, well decorated and light and airy. Breakfast is ordered on arrival or in the evening. The cooked breakfast was delicious, extremely well cooked and served by attentive and friendly staff. There is also a well stocked breakfast buffet table with a range of fruit juice, cereals, yoghurt and fresh fruits. Make your own toast. Tea and coffee is served, which...