"The staff were really helpful and also spoke English - it was a welcome relief not having to speak to a translation app. The hotel is conveniently located close to the airport. A taxi cost Yuan 20 (I did not use the shuttle service as it was too difficult to book this in advance while I was travelling). I did, however, use the free shuttle for my return to the airport which was clearly explained and very handy. The hotel allowed me to check in early which was great. The room was large, clean and contained everything I needed for this short stay. I would definitely book the Ramada again if I have a flight out of Beijing Capital which requires a short overnight stop."
"This is the hotel I stay at every time when I travel to Beijing all because the customer service is exceptional. I stayed for 17 days this time around, honestly, from the service manager to front desk personnel, to the cleaning maid, to the doorman, everyone made me feel like I’m right at home. It was an excellent experience, will definitely stay again."
"I would like to start with staff a very helpful and sweet. They go above and beyond. The hotel was very clean and they have a laundry service . Delicious breakfast and free snacks. And good location .I had a wonderful time in this hotel it feels like home. Thank you everyone for making our time special. Definitely I will recommend this hotel."