"Clean room, friendly and well informed staff, good breakfast"

"Family room/July: Staff has issues with finding bookings made over Hotels.com. Took a while to check in. Worse is that ventilation is substandard, despite being 14 C degrees outside at night room is still 30+ C degrees at night, stagnant air. Breakfast was ok. Transport is about ten minutes from the rail station/bus terminal with line 21 or 14 (Go North East). All in all, would probably be ok during cold months at low price."

"Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget."

"The staff were amazing at this hotel—it is a basic hotel with a nice continental breakfast and a few hot items in the morning. it’s reasonably priced. we arrived in Darlington and unexpectedly, our other hotel did not work out. We had no hotel and were panicked! We were so glad that this hotel still had vacancy and was even able to accommodate the bed type that we wanted. The staff went out of their way to give us directions, help us find a good restaurant and feel very comfortable. This chain...

"It’s a premier inn Self check in seemed ok a bit impersonal On arrival we were early and no power in hotel but all good we returned later It’s on a courtyard shared with sainsbury Penrith itself isn’t very inviting but the hotel is ok"

"Excellent "

"our stop was just a journey break on the way to London"