"Sheets were stained, old towels, roaches on floor. Room smelled like cigarette and really poorly maintained building."

"Our room was flooded with water 2 days in a row. Housekeeping just cleaned the water but we didn't change room. And the second night the room was flooded again."

"As soon as we walked into the room, it reeked of cigarette smoke. The light above the doorway came down and smacked me on the head. The AC barely worked, and we could hear people doing the nasty about two doors down all night."