In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available
Food and drink
2 poolside bars
6 restaurants
8 bars/lounges
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Things to do
11 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Bicycle rentals
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Kayaking
Nightclub
Playground
Scuba diving
Shopping
Snorkeling
Tennis
Waterslide
Yoga classes
Family friendly
11 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Dining table
Free children's club
Free rollaway/extra bed
Free supervised activities for children
In-room crib
Laundry facilities
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Business services
Business center
Meeting rooms
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Couples treatment rooms
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Elevator (150 inch wide door)
Front entrance ramp
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Free rollaway/extra bed
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Dining table
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Individual decor
Individual furnishings
Laptop workspace
Safe
Policies
Property payment types
Important information
Property is also known as
Sunscape Akumal Resorts & Spa
Sunscape Akumal Beach Resorts & Spa Hotel
Sunscape Akumal Beach Resorts & Spa Akumal
Sunscape Akumal Beach Resorts & Spa Hotel Akumal
Sunscape Akumal Beach Resorts Spa
Sunscape Akumal Beach Resorts Spa All Inclusive
Sunscape Akumal Beach Resorts Spa Optional All Inclusive
Sunscape Akumal Beach Resorts & Spa - All Inclusive Resort
Sunscape Akumal Beach Resorts & Spa - All Inclusive Akumal
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Grand Oasis Tulum Riviera All Inclusive Resort Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fun activities to do for the whole family the buffets were good the French toast were my favorite for breakfast, the only problem is that the bar pool only stays open til 6 other than that it was great
Judith
Stayed 5 nights in Jun 2022
8/10 Good
Jeffery Lee
4 December 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a nice location. For being part of the Hilton properties the rooms and buildings require some repairs and upgrading. The available restaurants were great and the closeness to the beach was awesome
Drinks were great. All 8 pools were great. The staff was very friendly & accommodating. Entertainment was great. Beautiful resort right on the beach. No complaints
Joseph
4/10 Poor
Kenneth Ricardo
22 July 2022
Liked: Staff & service
Disliked: Property conditions & facilities
View was nice hotel is a lil old for my taste breakfast was good rest of the food sucked i ended up going to tulum every night also know taxi are $130 round trip to tulum
Kenneth Ricardo
Stayed 4 nights in Jul 2022
6/10 Okay
Anna
7 October 2022
Liked: Cleanliness, staff & service
The variety of restaurants was
Amazing. The lack of available drinking water was concerning.
Anna
Stayed 4 nights in Oct 2022
6/10 Okay
Angel
30 April 2023
Disliked: Staff & service
This resort need to contract more friendly people
Angel
Stayed 7 nights in Apr 2023
10/10 Excellent
Craig
9 August 2022
Liked: Cleanliness, staff & service, amenities
Great service from the staff, excellent people. Facilities are dated and could use a refresh
It was a great atmosphere! Drinks were fantastic! If you tip everyone, everything is better!
Most of the food could be better. Use real hamburger meat to start. Then let the chefs use their home recipes for a authentic Mexican dining experience.