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HS HOTSSON Hotel Acapulco

3.5 star property
Beach hotel with 4 restaurants and 4 outdoor pools

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Photo gallery for HS HOTSSON Hotel Acapulco

On the beach, beach umbrellas
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | Beach/ocean view
Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Poolside bar
Escape to HS HOTSSON Hotel Acapulco, nestled near Condesa Beach and Papagayo Beach. Relax at the poolside bar or 24-hour gym, indulge in international cuisine at one of the 4 on-site restaurants, enjoy dry cleaning/laundry services and free WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • 24/7 front desk
  • Parking available
The current price is SAR 329
SAR 410 total
includes taxes & fees
6 Oct - 7 Oct

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

8.6 out of 10
Excellent
(55 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Cable channels
Laptop workspace
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View | View from room

Deluxe Room, 2 Double Beds, Balcony, Partial Ocean View

8.0 out of 10
Very good
(58 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Cable channels
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Junior Suite, 1 King Bed, Balcony, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Cable channels
Desk
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

Junior Suite, 2 Double Beds, Balcony, Partial Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds, Balcony, Partial Ocean View

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Cable channels
Desk
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Bay View

Suite, 1 King Bed, Balcony, Bay View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Cable channels
Desk
  • 33 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Jetted Tub

Senior Suite, 1 King Bed, Jetted Tub | 1 bedroom, in-room safe, desk, laptop workspace

Senior Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
TV
Separate bedroom
Rainfall showerhead
Hair dryer
Jetted bathtub
Hydromassage showerhead
Cable channels
  • 81 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 2 Bedrooms, Private Pool, Ocean View

Highlights

Private pool
Air conditioning
TV
Separate bedroom
Rainfall showerhead
Hair dryer
Jetted bathtub
Hydromassage showerhead
  • 233 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Luxury Double Room, 2 Double Beds, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Day bed
Separate bedroom
Rainfall showerhead
Hair dryer
Cable channels
Laptop workspace
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Villa

Family Villa | 1 bedroom, in-room safe, desk, laptop workspace

Family Villa

Highlights

Air conditioning
Separate bedroom
4 bathrooms
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
In-room safe
  • 177 sq m
  • 4 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Twin Bed and 1 Large Twin Sofa Bed

About the neighborhood

Map
Av. Costera Miguel Aleman 1803, Fracc. Magallanes, Acapulco, GRO, 39670

What's nearby

  • Diana the Huntress - 7 min walk - 0.6 km
  • Condesa Beach - 7 min walk - 0.6 km
  • Parque Papagayo - 12 min walk - 1.0 km
  • Papagayo Beach - 15 min walk - 1.3 km
  • La Quebrada Cliffs - 5 min drive - 5.7 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 17 min drive

Restaurants

  • ‪Gran Plaza Hotel Acapulco - ‬1 min walk
  • ‪Helados Santa Clara - ‬1 min walk
  • ‪Los Tarascos - ‬2 min walk
  • ‪Restaurante Maria Bonita - ‬3 min walk
  • ‪Circus Bar - ‬3 min walk

About this property

HS HOTSSON Hotel Acapulco

Hotel near Papagayo Beach
At HS HOTSSON Hotel Acapulco, you can look forward to a poolside bar, a terrace, and dry cleaning/laundry services. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with 2 bars and a business center.
You'll also find perks like:
  • 4 outdoor pools and a children's pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • Express check-in, ATM/banking services, and a 24-hour front desk
  • Wedding services, a ballroom, and meeting rooms
Room features
All 506 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • Wardrobes/closets, cable channels, and daily housekeeping

All inclusive details

All-inclusive room rates at HS HOTSSON Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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8.4 out of 10, Very Good, 1,485 reviews
The price is SAR 345
SAR 413 total
includes taxes & fees
5 Oct - 6 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (MXN 175 per night)
  • Valet parking on site (MXN 175 per night)
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 490 for adults and MXN 230 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • LOS ARCOS
  • Los Caracoles
  • NUDE AT THE BEACH
  • Pagliacci

Things to do

  • 4 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,483 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property requires valid ID for all guests at check-in, regardless of age. A birth certificate should be presented for children to confirm age.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 230 for children
  • Self parking fee: MXN 175 per night
  • Valet parking fee: MXN 175 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and drink are not permitted on the premises.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Gran Plaza Acapulco
HS HOTSSON Smart Acapulco Hotel
Crowne Plaza Hotel Acapulco
HS HOTSSON Smart Hotel
Crowne Plaza Acapulco Hotel Acapulco
HS HOTSSON Smart

Frequently asked questions

Does HS HOTSSON Hotel Acapulco have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at HS HOTSSON Hotel Acapulco?

As of 2 Shawwal 2025, prices found for a 1-night stay for 2 adults at HS HOTSSON Hotel Acapulco on 6 Shawwal 2025 start from $109.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HS HOTSSON Hotel Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at HS HOTSSON Hotel Acapulco?

Self parking is available for MXN 175 per night. Valet parking is available for MXN 175 per night. Limited spots are available.

What time is check-in at HS HOTSSON Hotel Acapulco?

Check-in start time: 3 PM; Check-in end time: 6 AM. After-hours check-in is not available.

What time is check-out at HS HOTSSON Hotel Acapulco?

Check-out is at noon.

Are there all-inclusive benefits at HS HOTSSON Hotel Acapulco?

Some rate plans available at this hotel are all-inclusive.

Where is HS HOTSSON Hotel Acapulco located?

Located in Costera Acapulco, this beachfront hotel is in the city center and within 1 mi (2 km) of Plaza Bahia and Papagayo Beach. Playa El Morro and Condesa Beach are also within 10 minutes.

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Reviews

HS HOTSSON Hotel Acapulco Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.4

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 506 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

Reviews

10/10 Excellent

Laura Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
La alberca es preciosa y el desayuno del restaurante de la playa muy bueno . Excelente ubicación privado muy bueno para descansar
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas aviación con excelente vista al mar y agradable estancia si regresaroa
Stayed 3 nights in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff & good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Siempre que vengo a acapulco me hospedo aqui por que te hacen sentir en casa fuera de casa, cada uno de los empleados te hace sentir así
Stayed 3 nights in Sep 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vista y habitaciones
Stayed 3 nights in Aug 2025

10/10 Excellent

Héctor Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel es excelente, buena ubicación, la habitación 10de 10 con una vista excelente al Mar , buena atención y súper recomendable
Stayed 4 nights in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta en una ubicación excelente, el hotel muy hermoso la arquitectura
Stayed 3 nights in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena en general, recien remodelada
Stayed 2 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, me volvería hospedar en mis próximas vacaciones nuevamente
Stayed 3 nights in Jul 2025

10/10 Excellent

Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Joss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación
Stayed 4 nights in Jul 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 3 nights in Sep 2025

10/10 Excellent

Galaxy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach was great. Plenty of food options in both directions. Extra activities like dives and boating within 15-30 minutes taxi ride. Would go again to stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo magnífico instalaciones,personal,comida,todo execelente atención,lo único que no me gustó fue que estuviera cerrado el gym
Stayed 6 nights in Sep 2025

10/10 Excellent

Jesus Cortes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno variedad de platillos, muy atentos los mesero, las albercas muy bien.
Stayed 5 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It has everything restaurant bars pools beach and theres even ice cream shop by the entrance
Stayed 2 nights in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public areas need deep cleaning
Stayed 1 night in Sep 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 4 nights in Sep 2025

8/10 Good

Sandra

Liked: Staff & service, amenities, property conditions & facilities
Me gustó, la playa y atención muy buenas.
Stayed 2 nights in Jul 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
Public area by elevator and pool dirty
Stayed 2 nights in Sep 2025

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si claro
Stayed 3 nights in Sep 2025

10/10 Excellent

JONATHAN U. RAMIREZ

Liked: Cleanliness, amenities
Todo bien
Stayed 2 nights in Sep 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
everything is ok view and close to beach
Stayed 7 nights in Jul 2025

4/10 Poor

María del Rosario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
antes la comida era muy buena.. tenía muchos años de llegar a este hotel. pero era muy bueno cuando era Crown plaza. ahora las habitaciones son austeras…la comida fea y la mayoría de personal despota… muy decepcionada estoy.
Stayed 2 nights in Sep 2025