"We had a standard room which was suitably spacious for a comfortable stay.
The check in process was simple and straight forward.
Guest who book on Expedia (or other we sites) are required to pay £15 for spa access, whereas direct book guest pay £10 for the same service.
The spa is nice, but it’s a bit small. It wasn’t very busy so I had no issues whatsoever. But if it’s busier be aware: the sauna and steam room fits 2-3 people only, the whirlpool is suitable for 4 people. The pool is very...
"Not the cleanest
Nothing to hang towels on
1 hand wash and 1 small tube of hair and body wash even though 2 of us were staying in the room.
Extremely hot night but no fan provided
I accidentally left my charger, contacted the property who said they did have it, took my home details and said they would send it. Waited over a week, messaged the property again, was ignored. Messaged again and still was ignored.
Not the best customer service either.
Breakfast was delicious and the young man who...