"Upon arriving on Wednesday evening, I waited approximately three hours to check in and was not able to access my room until around 8:00 PM. After an already exhausting day preparing for surgery, this was incredibly frustrating and unacceptable.
When I finally entered my room, I immediately noticed it smelled strongly of smoke. Even more concerning, there were used contact lenses on the floor, making it obvious that the room had not been properly cleaned or inspected before being assigned to a...
"Upon arriving on Wednesday evening, I waited approximately three hours to check in and was not able to access my room until around 8:00 PM. After an already exhausting day preparing for surgery, this was incredibly frustrating and unacceptable.
When I finally entered my room, I immediately noticed it smelled strongly of smoke. Even more concerning, there were used contact lenses on the floor, making it obvious that the room had not been properly cleaned or inspected before being assigned to a...
Alexandra