Exemplary guest service is the foundation of every 5-star hotel in Claudia. From the minute you step through the door, staff cater to your every need, whether arranging customized tours or providing in-room massages. In addition, hotels must offer superior amenities to meet the standard for a 5-star rating. These can include luxury baths, spas or saunas, pools, gastronomic restaurants and knowledgeable concierge.