البحث عن فنادق بتصنيف 5 Star في تشبنهام من SAR 318

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags...

"I love the spa and breakfast here, one of my favourite hotels. "

"Great hotel. Lovely location, v quiet and peaceful. Staff very helpful. "

"I loved the uniqueness and traditional architecture of this hotel. Staff was amazing and kind, food and drinks very good, and location very convenient, close to Roman baths. "

"This hotel is not 5 star, it’s more like1 star. It’s very worn, poor quality furnishings and overall is extremely tired. I recently booked and when I arrived and saw the room refused to stay. The hotel wouldn’t refund or even make a gesture so do not book non refundable. I was allocated room 8 and it was like the worst B&B from the 80’s. The headboard was stained, the chair in the room dirty, cheap bed and plastic panels to look like marble in bathroom. The hotel is nothing like the...

"Lovely room with comfortable bedding, elegant bathroom, excellent breakfast in a convenient location."

"Friendly staff. Cosy room and comfortable bed. Great location to walk into centre of city"

"Lovely hotel, friendly staff, good food and proper Cotswolds vibe!"