البحث عن فنادق بتصنيف 5 Star في كاستيجليونتشيلو من SAR 372

"We had the worst experience at this hotel. We reserved and paid in full six months in advance because we planned to meet our relatives from Ukraine and spend time around this area. When we arrived, the staff transferred our reservation to another hotel without our consent. They claimed due to electrical issue in the room. We believe it was because we paid at a lower price six months ago and the current price went up. They over booked and they decided to cancel ours so I they can offer our rooms...

"Where as we enjoyed our time here we did have a bit of an issue with our room temperature. We asked for it to be lowered as it was 81 degrees. We found out, after a very uncomfortable night and requesting 2 more times, that the AC was not working. As an aside: we could not open a window as our room was on the 1st floor and only had doors to a common area. We were moved to a new room. Other than that- the staff was lovely the pools and Spa are great. Location is wonderful with close...

"Staff from the bar was very rude specially the manager,reception staff have no idea on regards to oriented customers to was around the area Breakfast terrible same thing every day cold food is not something I enjoy"

"Ottima posizione, bella struttura ma servirebbe qualche lavoro per essere un 5 stelle"

"Hotel is in such a great location and only 30 minutes on bus into the main city"