In Calliham, a hotel needs to provide a specific number of upscale features to earn a 5-star rating. These can include saunas and spas, on-site gyms, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their outstanding standard of service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may even offer extra touches like a welcome gift.