"The room wasn't very clean. You get curtesy slippers, but someone had already used them, and they were very dirty, and had makeup all over them. And the hand soap in the bathroom was empty. And you get a really tiny bottle of milk in the fridge. Which at best you can only get two drinks of tea with. So we asked for another bottle of milk. Which never arrived at our room. The room was also very dark inside"
"Very poor stay. Disgusted by their customer service. Treated like a 2nd class citizen. Poor quality loo roll which is unforgivable. Guests made a huge noise in their room and in the corridor. Which they did nothing about even though they were aware. I made a complaint and asked for another room. This was accepted then Morgan decided he would not allow it. No towels in the room. They deliberately gave me a room which was of poor standard. Ceiling peeling away. Received no apology. Had a terrible...
"on the day we arrived the towels were not enough only for one person then I requested for towels and they came bunched up and not folded and the guy knocked and bushed in just like that. Then the linen was not changed at all. To top it all the under base cover had blood in it. Their housekeeping is terrible.
The dining room staff are 5 star never seen such professionalism in all the hotels I have been. The hotel itself is 5 star never Ben though it’s ranked 4 star. I loved the hotel and room...
"Very clean and well maintained. Staff super friendly. Breakfast good. Short walking distance to quay, shops and all activities. 15 minute walk to Lime Street station. Plenty places to eat nearby. Perfect for short break away."
"This hotel is not a 4 star hotel - from asking staff it is not accredited by anyone, it is a rating given by the hotel itself. So, why was it so terrible? The room was hot, not warm but hot. The windows were bolted shut probably because of the extensive guano and rubbish piled outside. We had the joy of looking out at a dead, decomposing pigeon hanging metres from our window. There was no air conditioning which meant that the excessively hot room made it difficult to sleep. Staff gave us a...
"Very poor. All about the money, staff half hearted, breakfast terrible, parking a rip off.
£4 for a refill of poor quality orange at breakfast tell you all you need to know.
Stay somewhere else."
"We enjoyed the cleanliness of our room and the surroundings of the hotel. The staff were very pleasant to talk to, and the hotel is near nice restaurants, pubs, and the city center. We would definitely stay there again when in Liverpool."
"Great location and comfortable rooms. Nice to have the Liverpool wheel so close and convenient for excellent restaurants. Thie bar was a pleasant place to enjoy a drink in the evening. I was confused that they charged me for an extra person when I had booked two triple rooms for 5 people (3 of whom were teenagers). I also understood that breakfast was included and this was confirmed when I first checked in. My daughter in law went down early for breakfast and found out that it was not included....
"We stayed 4 nights with the kids. Hotel was slap bang in the centre and opposite Liverpool ONe shopping centre. Took a while to check in due to a wrong name being book under but manage to get checked in. Staff were very good on the overall stays. Bedroom was clean . Kids were happy with the pool they had. We spent2/3 night swimming to tire the kids out and they enjoyed it. Food was nice we had one night of food delivered to the room but at a £5 charge. Can’t complain food was nice. We will stay...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن والاسي
حان وقت التخطيط لرحلة! اكتشف المقاهي، والإطلالات النهرية، وجولات مشاهدة المعالم السياحية في والاسي.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
