Find 4 Star Hotels in Pianore from SAR 322

"Friendly and helpful staff, easy on-site parking and the old walled city is just across the street."

"Bit far from shops, restaurants, supermarkets and the city centre. If you are fine to walk back to the hotel after dinner in the city center its fine, or else you may want to have a vehicle. The hotel is clean and spacious, staff are polite and friendly. However, the room was quite outdated (not a big deal), the breakfast is ok, and the hotel has some policies which I do not really understand. Two issues we had during our stay: 1. Was quite hot in the room (26-28 degrees at night), though we understand the AC is not allowed in Italy at this time of the year, there was no other practical solution offered. 2. The hotel refuses to heat baby food in their microwave. Staff explanation is that they can't be sure of the ingredients in the food. I do not find this very useful as an explanation, as we have eaten in restaurants that have not refused to heat the food. Even fast food restaurants and bakeries have heated baby food without hesitation. I therefore do not understand the super standards of the hotel. "

"Everything about the hotel was tip top apart from one thing. Before arrival, we weren't warned about renovation work being carried out, not even by email. We were informed of this on arrival. We stayed two night's, and after the first night, the works started happening at SEVEN AM. We chose to give the hotel staff the benefit of doubt. After the second night (when we were due to check out) I complained to a member of staff at the concierge who insisted on gas lighting me and states the contrary until her colleague arrived to confirm that I was right. I wish I took her name to complain to NH hotel for the ridicule. Her colleague and her struggled to find a way to remedy our dissatisfaction, I suggested cancelling the tourist tax, i.e. they pay for it which they wouldn't. We were offered free parking but we didn't drive for this particular holiday. All we got was complimentary mini bar usage, so we raided it on check out. It was a slight compensation for the initial discomfort in a broken sleep. Would I stay again: yes, the buffet was fantastic and location for the hotel were phenomenal. My wife and I were not impressed by the initial way we were dealt with by the rude lady in reception (who I can't report to NH). 7/10"

"The staff was friendly and helpful, spoke English which was a plus. Very helpful with Directions. The room was clean and had many options in the mini fridge to buy. The breakfast was superb! "