"The rooms were decent. There is no ac and the fans provided were extremely dusty and not cleaned properly. It caused issues with allergies and when asked the staff to clean it, the receptionist stated that was maintenance duties but they left for the day and wouldn’t be able to solve the issue until the next day and then I was given an even dirtier fan as a replacement. Breakfast that was included was monotonous and being there 12 days it got old after the 3rd day. The gym, pool, and sauna were...
"Location was gold to get on motorway to Walsall and sufficient parking. However, booked so we could use spa facilities on our free day and upon arrival found these were out of action completely so very disappointed. Receptionist just told us that parts ordered and would be up and running Monday! No good to us as staying Fri-Sun. TV in room was black and white (eventually replaced by handyman Brian who was lovely). Toilet flush was constantly dripping. Later found out that pool/sauna was ok to...
"Lovely lady receptionist upgraded us to a superior double which was spacious with a large bed and great view of the church opposite,
Ben, the duty manager was very efficient with the breakfasts. He got me extra tea as requested and did a lovely takeaway bag of sausage and bacon sandwich so my husband could eat later.
Great staff, stylish rustic hotel. A perfect stay!"
"The staff were all very helpful and friendly.
The food breakfast and evening meal very good selection and good quality.
Very important for me a very comfortable bed and powerful shower"
"Mixed experience, some good, but room for improvement
We stayed for one night as a family of four in a family room.
There were some definite positives. We had dinner in the pub and the food was lovely. Breakfast was alright, perfectly acceptable, but nothing particularly memorable.
The outdoor area was a real highlight for us as a family. There is a lovely play area for the children as well as a nice outdoor seating area, and our children really enjoyed it.
Unfortunately, there were also a...
"Room was nice. Staff were really friendly and breakfast was great. The price of food was extremely expensive and there aren’t any restaurants or pubs close by so had to get a taxi into the town centre."
"Staff were really friendly and super helpful, the hotel was clean rooms very comfortable and the food was excellent, great facilities and extremely good value for money."
"A modern hotel at the England football training ground. Very nice and spacious lobby and rooms in pleasant grounds. Staff were available and helpful. Everything worked perfectly. We used the swimming pool which was good with excellent facilities. The only thing that made me drop my rating from five to four stars was the restaurant where we had dinner. My local pub has a better menu and our first attempt at ordering failed as several items were off. The food was adequate at best and did not...
"Reception staff fairly friendly bar staff not so we waited over 10 mins for a member of staff no show so I went to reception we’re both the reception lady and the lady from the bar were just casually chatting and no apology for keeping us waiting"
"Everything was great except our room had a locked adjoining door to the next room which made noise travel between rooms - so could here all conversations etc ..
Apart from that all good"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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