"Housekeeping staff were polite and welcoming. The front desk staff never welcomed us and actually pointed to the credit card device vs speaking. We were handed our room key and they continued on with their cell phone. We have travelled to many Double Tree hotels and this one absolutely did not show the kindness and customer service we have always received. Extremely rude and disrespectful to guests. "
"Housekeeping staff were polite and welcoming. The front desk staff never welcomed us and actually pointed to the credit card device vs speaking. We were handed our room key and they continued on with their cell phone. We have travelled to many Double Tree hotels and this one absolutely did not show the kindness and customer service we have always received. Extremely rude and disrespectful to guests. "
Rhonda