Find 4 Star Hotels in Hindhead from SAR 243

"OK, this is a lovely hotel in a lovely setting. The room was clean and comfortable and the staff were generally friendly and helpful. Three minor niggles: 1) While the staff were friendly and helpful, there weren't enough of them. Service in the bar and restaurant varied from slow to non-existent. 2) The car park is too small for the number of guests. 3) On the day I was there, there fire alarm must have gone off at least five times. As the hotel was still standing the next morning I assume this was a fault. So, not perfect, but would I stay there again? Definitely."

"Awful hotel, grubby, old and in need of a revamp. So disappointed as was looking forward to this stay. "

"Clean, ok breakfast, fairly dated but comfy. "

"Lovely room with comfortable bed. Very friendly and professional staff. Could do with hot plates for hot breakfast and disappointing coffee but otherwise super breakfast with cold and hot buffet. Book a bed and breakfast room if you will require breakfast. Restaurant food prices expensive. "

"Clean and classy room, i personally like the more classic country manor decor. Good facilities available and the food was nice. All in all i would definately stay again"

"The Spa was the best thing I enjoyed at this hotel thank you Needs an undercover visit to iron out some of the issues I'm not putting on here. Food and Drink very expensive for what you get Thats all on here "

"Really clean room. Lovely grounds and entrance into the lobby. Everything was perfect. Usually hotel rooms in these places are noisy and cold but this was perfection. Staff were really nice too."

"Rooms were lovely. Apart from the glass door separating it from bedroom. It only had privacy glass and could still see person sitting on the toilet. Apart from that everything was fine "

"I recently stayed at the Village Hotel Bracknell for a 1-night family stay (2 adults, 2 kids). The experience was unfortunately ruined by poor communication and rude staff. Room Issues Our family room was unbearably hot due to a broken AC. I reported this at 7:00 PM before dinner. When we returned at 9:00 PM, it was still broken. Reception initially claimed no other family rooms were available. Only after significant persuasion were we finally given two double rooms. I appreciate the eventual resolution, but it shouldn't have been a long winded negotiation. Dinner Disaster At our 7:00 PM dinner, no one warned us about kitchen delays or how the kids' meals worked. We waited a full hour for food (30 minutes for starters, 30 minutes for mains). To make matters worse, my son’s chicken tenders never arrived. When I asked, I was finally informed there was a "children's buffet." Had we known this when seated, we wouldn't have made hungry kids wait an hour for a missing meal. Breakfast Rudeness The next morning, the manager assigned us a table that wasn't made up yet. We placed our water beakers down, and a waitress rudely scolded us for putting items on an un-set table. I reported her unprovoked rudeness directly to the manager, who offered absolutely no apology. Basic hospitality and communication were entirely missing during our stay. Would not recommend unless you don't mind the poor customer service levels."