Find 4 Star Hotels in Hessay from SAR 284

"The room was clean, however the bed was rock hard, the pillows were flat, the shower had low pressure and was very slow. However, the main issue during our stay were the functions held on both nights. We were in a room directly below the toilets of the function room. It was very noisy with the constant noise of the toilet flushing, loud noise from heels clonking on the wooden toilet floor and doors banging. Then at the end of the night people walking down the stair and singing/talking loudly outside our room. I would suggest people from the function should be placed in rooms near the function hall. I was extemely dissapointed that this was not the case and as we were up early making the most of of our 2 days stay with a packed itinery; being kept awake by the functions impacted the enjoyment of our break in Yorkshire."

"The breakfast menu was all fresh and the parking was secure and made our stay in York so much easier"

"Food was the best I've tasted in a long time, buffet breakfast was amazing. So much choice and all completely fresh. Staff were superb, couldn't do enough and went above and beyond. Hotel was gorgeous, unfortunately though we never got a chance to go in the pool or spa. Room was nice, nothing special. Downside to the room for us was the bed. It was a very firm mattress so just too hard for us, we didnt sleep great the 3 nights we stayed. However despite the bed we will 100% stay here again just the the fact everything else was amazing."

"Beautiful setting and hotel. There were some very strange noises in the night"

"All good at the hotel, good sized rooms and quiet. Staff very helpful and great location."

"All good"

"Great staff , extremely helpful, lovely room "

"Second stay, we had a bad experience firt time due to a dirty room, broken air conditioning, and shower, body wash hair shampoo missing from the bathroom. Rang and spoke to reception before arrival asking for there to checks done. We arrived and got an earlier check in due as the room was ready brilliant, got up to the room nice and clean 👌 brilliant. Unpacked and went out. Got back jumped onto the shower to find no conditioner and very little hair shampoo, rectified next day as we spoke to reception. Air conditioning set to 18 deg but room was hot again raised with reception and given a fan that registers 22 and for the 2 day we where there it never went lower even set at 18 too hot to have a good night's sleep. Apparently all the mattresses where changed last year by gad there hard had to ask for a topper to soften it up to get a better nights sleep due to the back and hip pain in the morning second night was better just too hot. M lounge quality has dropped in the 18 months from the last visit, Jams gone to cheaper brands cerial range dropped breakfast range smaller lack of hash browns. Friday cakes and afternoon tea where stail and then Apparently not available sat or sunday. Disappointed with a return visit, coming home tired, frustrated and fed up that even with a call to raise issues beforehand and apparently ignored 🙁 😔. Lovely position in town "

"Rooms good size and very clean. Spa pool facilities very good. Had lunch in the garden was nice food and the service great. Lovely gardens and view to racecourse out the back."