Find 4 Star Hotels in Harvard, MA from SAR 478

"The room was clean and the staff welcoming. Our third room overlooked a parking lot and restaurant. There is a lot to do in this area. One issue: the rooms aren’t very sound proofed. We could hear children crying and running overhead and falling and screaming (as well as a loud parent stomping) for over 5 hours up until 10 pm until a manager got involved and then the noise abated. "

"First we are a family and traveled with 5 kids. The pool was WARM, we LOVE that! The BAD part of the pool is the so called “lifeguards” , not on the same page one night my kids could use their soft water ball the next nope it’s an issue. One of the lifeguards stayed on her laptop and phone the whole time barely looked up at the pool that at one point was FULL of kids! Why be there then? Now to the room. It was perfect for what we paid for. Nothing special but no complaints other than windows so t open at a for fresh air. The guy at front desk was very nice. The elevator took forever and was a bit sketchy. We would come back again though! "

"We were there for a dance competition. The front desk gave another family in our group a later check out but wouldn’t give me the same late check out time claiming she was limited to giving that time for check out. It was a Sunday so the hotel wasn’t fully booked. She didn’t give us the same check out time simply because she didn’t want to not because she couldn’t. Doesn’t seem like good business practice to value some customer needs but not others. I understand a late check out is a courtesy but the same gesture should be given to all customers "