"2 days there - no hot water. Staff knew about it but did not tell us. No ice machines and the hotel ice machine was broken. Staff member did go to the restaurant and got us a some ice.
They did send us an email offering an upgrade if available for an extra cost we would agree to , but did not tell us how much the cost would be so we declined.
We could have used a business centre but did not see any notices about it so we did go to a lovely Stationery shop nearby on Forgate St. ...
"Always like this hotel - and the staff have always been helpful.
When i requested a quiet room they moved me to a room overlooking the garden area . All good, clean and comfy, complimentary water etc.
They seem to have removed real ales from the bar which is a shame - although fantastic bar opposite in the station so not a biggy!"
"Loved this country house hotel. Very charming and close proximity to Chester and its zoo. Only 30 mins away from Manchester Airport so would definitely consider staying here if flying from there. Hotel is set in beautiful grounds. Has its own restaurant but we didn’t eat here as some lovely local places to sample.
Staff were very helpful and our room was comfortable and cosy. Would certainly recommend.
Breakfast was lovely. Freshly cooked and plentiful"
"We needed a room at the last minute, so we had to book an Executive Room. It had a bit more luxury than usual, for a higher fee of course. The room was clean, and the bed was comfortable, though some of the bathroom fittings were a bit 'style over substance'. The sink taps are fine once you understand how to use them, but what's wrong with a plain mixer tap? Similarly the shower/bath contraption looks great, but took a lot of working out, and while running a bath the shower head continued...
"We booked to stay at Rowton hall because we were attending a wedding. The staff were really lovely and very helpful Julie was exceptional as was another lady who helped us with our luggage. Annabelle on reception was also lovely, they really do have lovely staff, wedding bbq was lovely good choice of drinks, not exorbitant prices? Room was really lovely, nice comfortable beds. Thank you Julie and staff at Rowton hall."
"It is the quirkiest hotel I have stayed in the decor is amazing a hidden surprise round every corner it’s a case of Alice in Wonderland meets Roald Dahal. The staff are friendly and helpful the experience only enhanced our visit to Chester. I can’t recommend it highly enough and will certainly return"
"The room was very dirty, needed a good clean and a bit of TLC. The receptionist at check in was very unwelcoming. We have stayed in this hotel before and had a completely different experience, but this time we left early after only one night."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
