"The rooms were decent. There is no ac and the fans provided were extremely dusty and not cleaned properly. It caused issues with allergies and when asked the staff to clean it, the receptionist stated that was maintenance duties but they left for the day and wouldn’t be able to solve the issue until the next day and then I was given an even dirtier fan as a replacement. Breakfast that was included was monotonous and being there 12 days it got old after the 3rd day. The gym, pool, and sauna were...
"Really enjoyed our stay, hotel is modern and spotless. Breakfast quality was a real positive. Room was cosy and the beds were very comfortable. Great location in the city!
Only slight negative was line for check-in was always quite long although the staff were polite and professional!"
"The hotel is clean although some of the public area carpets could do with updating. The rooms are clean and well-maintained by professional and curteous staff. The hotel is a bit old and some features in the rooms show their age. The beds and pillows are hard and the duvets are heavy, in the winter, the latter would be fine, but in the summer a lighter option would have been preferred. The bedframes creak with every movement. The rooms are hot and the windows do not open much; good job there's...
"Lovely hotel in a great part of the city. Lots of places to eat nearby and a few decent coffee shops.
Everything was clean and the restoration shows the heritage but not the age of the hotel. Lovely, airy rooms and beautiful - very clean - bathrooms. Well designed and nicely furnished. Really appreciated the double sinks in our bathroom!
Only downside for me is- the bed was a tad too firm for my liking."
"Location was gold to get on motorway to Walsall and sufficient parking. However, booked so we could use spa facilities on our free day and upon arrival found these were out of action completely so very disappointed. Receptionist just told us that parts ordered and would be up and running Monday! No good to us as staying Fri-Sun. TV in room was black and white (eventually replaced by handyman Brian who was lovely). Toilet flush was constantly dripping. Later found out that pool/sauna was ok to...
"I had an incredible stay at the swan. I got a free upgrade to their Suite and it was beautiful! The 4 poster bed was elegant and comfy. The room had loads of space and it was very clean. All the bath products smelt amazing. I'm annoyed that I forgot to buy some at reception when I left.
I had dinner too and the staff were very helpful and great service. Food was yummy , as was the cocktail. The whole place has a great atmosphere.
The breakfast was lovely and lots of choice for hot and cold...
"Reception staff were really excellent. Room was clean and comfortable. However we were disappointed with dinner in the restaurant as we were expecting a more ambitious menu, rather than 'pub grub' at higher prices. Breakfast was much better. The bar was closed for redecoration so cannot comment on that."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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