"Stayed here 4 nights recently. The reception staff are superb. Both Keno and Christina were extremely helpful and kind to me. Keno was the one who checked me in and he answered all my questions very patiently. They have limited reception hours so i was concerned that I may need help outside those hours and I only had a data esim so I couldn't call the hotel reception outside their hours. Keno was so kind to help me resolve this. Thankfully I didn't need any help while reception was closed.
I...
"We liked the whole set up of the studio. It had everything we needed. It was clean and spacious and had a very functional kitchenette with all the necessities. It was odd to not have a person present to assist with checking in, however, the instructions in emails prior to our arrival as well as on site, were very clear. The property is close to the train station as well as to a grocery store and all the sites of the old town. The main draw back was with getting a hold of someone if you have...
"Great spa and had a nice dinner at the restaurant! There was amazing views of the mountains. Lady at the desk and server was nice and provided great service as well."
"Worst customer service we have ever experienced in all of our international travels. I felt so uncomfortable (and slightly unsafe) as the attendee was cold and I felt like I was annoying him trying to simply check in. Didn’t even stand up, just sat on his computer, made no facial expression. It was horrible. Made our 1 night stay in Austria feel awful. Room was fine"
"Kleine kamer met uitzicht op een trap. Erg donker. Verder prima voor een verblijf op doorreis en heel dicht op de Altstadt. We hebben daar nog even goed rond kunnen kijken en heerlijk ontbeten bij een konditorei."
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
