"Hotel is in a great location - just over 15 minute walk to the train station, close to shops and the Cathedral - looks like the downstairs has been elegantly renovated. Beautiful newly-refurbished bedroom, with some really thoughtful extra touches - such as a rubber bathmat and handrail, electric fan, suitcase stand, and biscuits every day with the tea and coffee. I liked being able to open the window.
Some of the staff seemed less friendly and professional than one would expect - however,...
"Hotel is in a great location - just over 15 minute walk to the train station, close to shops and the Cathedral - looks like the downstairs has been elegantly renovated. Beautiful newly-refurbished bedroom, with some really thoughtful extra touches - such as a rubber bathmat and handrail, electric fan, suitcase stand, and biscuits every day with the tea and coffee. I liked being able to open the window.
Some of the staff seemed less friendly and professional than one would expect - however,...
"One of times I booked the mirror and surfaces was dirty like the cleaner was dirty. Also me and my partner got banned without a reason and when we booked following time they refused to provide service or provide explanation. Strange people"
"One of times I booked the mirror and surfaces was dirty like the cleaner was dirty. Also me and my partner got banned without a reason and when we booked following time they refused to provide service or provide explanation. Strange people"
"The hotel is situated in beautiful surroundings and we were lucky to be given a stone cottage apartment with outside decking overlooking the pond and grounds. Beautiful! The staff were all very pleasant but overstretched and and quite stressed at times. Breakfast was good but didn't run smoothly. The restaurant food and service was very good.The pool and spa were really lovely and the gym looked amazing.
Don't rely on trying to get a taxi anywhere. Our main reason for staying here was to visit...
"The hotel is situated in beautiful surroundings and we were lucky to be given a stone cottage apartment with outside decking overlooking the pond and grounds. Beautiful! The staff were all very pleasant but overstretched and and quite stressed at times. Breakfast was good but didn't run smoothly. The restaurant food and service was very good.The pool and spa were really lovely and the gym looked amazing.
Don't rely on trying to get a taxi anywhere. Our main reason for staying here was to visit...
"We enjoyed our stay at the hotel, the room was extremely large, bathroom extremely small and dated. Amazing view from the bedroom we sat and enjoyed the view when the weather was rather unpredictable
Good parking
Food good standard, restaurant lacked character and atmosphere but the staff were excellent very friendly"
"We enjoyed our stay at the hotel, the room was extremely large, bathroom extremely small and dated. Amazing view from the bedroom we sat and enjoyed the view when the weather was rather unpredictable
Good parking
Food good standard, restaurant lacked character and atmosphere but the staff were excellent very friendly"
"Large clean room with crisp sheets on the bed. Both the bed and the pillows were too firm, resulting in limited sleep
I was convinced that continental breakfast was included when I booked the room. However the Expedia booking did not state that ,nor did the information sent to the Porters Lodge. The charge was though only £5 pp."
"Large clean room with crisp sheets on the bed. Both the bed and the pillows were too firm, resulting in limited sleep
I was convinced that continental breakfast was included when I booked the room. However the Expedia booking did not state that ,nor did the information sent to the Porters Lodge. The charge was though only £5 pp."
"A one night stay plus breakfast. Good. No issues.
Not that it was an issue for my stay but for future reference to consider permitting dogs. Maybe allocate some rooms for o/night stay with dogs.
Wonderful countryside location. You advertise walks. Missing out on a key £ market!"
"A one night stay plus breakfast. Good. No issues.
Not that it was an issue for my stay but for future reference to consider permitting dogs. Maybe allocate some rooms for o/night stay with dogs.
Wonderful countryside location. You advertise walks. Missing out on a key £ market!"
"A very pleasant surprise as a solo guest. Needed an overnight stay for an event in Abergavenny, went with no expectations, just needed a comfortable, clean place and that's what I got. Yes the place needs a bit of tidying up, decorating, updating of furniture but that doesn't bother me as long as everything works for it's purpose which it did. I booked a room at the back with a balcony overlooking the river and the view was wow! On the hottest Bank Holiday for years, I left the French doors...
"A very pleasant surprise as a solo guest. Needed an overnight stay for an event in Abergavenny, went with no expectations, just needed a comfortable, clean place and that's what I got. Yes the place needs a bit of tidying up, decorating, updating of furniture but that doesn't bother me as long as everything works for it's purpose which it did. I booked a room at the back with a balcony overlooking the river and the view was wow! On the hottest Bank Holiday for years, I left the French doors...
"Firstly, it was lovely to stay in an independently owned hotel where the staff clearly have great pride in their hotel and ensuring that guests are happy with their stay.
Everyone was charming and helpful.
The breakfast was lovely and the evening meal, although not an extensive menu, was freshly prepared and nicely presented.
In the evenings this is an extremely popular pub with locals and visitors. The bars were absolutely packed and in the Corn Exchange next door was an AC/DC tribute band. We...
"Firstly, it was lovely to stay in an independently owned hotel where the staff clearly have great pride in their hotel and ensuring that guests are happy with their stay.
Everyone was charming and helpful.
The breakfast was lovely and the evening meal, although not an extensive menu, was freshly prepared and nicely presented.
In the evenings this is an extremely popular pub with locals and visitors. The bars were absolutely packed and in the Corn Exchange next door was an AC/DC tribute band. We...
"Strikingly looking hotel. Unfortunately on entering reception, we were greeted with a dirty carpet, which carries on into the bar area with lots of stains. Our room was up 2 flights of stairs, which I wasn't aware of when I booked. Therefore, in this heatwave, the room was an oven. There was a desk fan - 'thank goodness'. Pleased with the room, the layout and amenities. Curtains need seeing to, useless and need blackouts! All the staff were pleasant and hard working. Did not expect a buffet...
"Strikingly looking hotel. Unfortunately on entering reception, we were greeted with a dirty carpet, which carries on into the bar area with lots of stains. Our room was up 2 flights of stairs, which I wasn't aware of when I booked. Therefore, in this heatwave, the room was an oven. There was a desk fan - 'thank goodness'. Pleased with the room, the layout and amenities. Curtains need seeing to, useless and need blackouts! All the staff were pleasant and hard working. Did not expect a buffet...
"Staff friendly and helpful
A customer from the pub immediately offered to help with luggage showing really good connection between local customers and the staff
Rooms to a very high standard - no aircon but a fan was made available on request
Comfortable bed
Car park fairly small but ok
Great selection of local beers all properly cellared
Unfortunate hiccup at breakfast as gas failed - staff did well to provide an acceptable breakfast in the circumstances
We would definitely stay again"
"Staff friendly and helpful
A customer from the pub immediately offered to help with luggage showing really good connection between local customers and the staff
Rooms to a very high standard - no aircon but a fan was made available on request
Comfortable bed
Car park fairly small but ok
Great selection of local beers all properly cellared
Unfortunate hiccup at breakfast as gas failed - staff did well to provide an acceptable breakfast in the circumstances
We would definitely stay again"
"Bar with good selection of drinks, menu was extensive. I had 12oz Steak 👍
Room clean and tidy with tea and coffee making facilities. I had a full English breakfast the following morning well cooked and presented. With tea or coffee and orange juice "
"Bar with good selection of drinks, menu was extensive. I had 12oz Steak 👍
Room clean and tidy with tea and coffee making facilities. I had a full English breakfast the following morning well cooked and presented. With tea or coffee and orange juice "
"This hotel provided a reasonably sized and comfortable room. The bathroom, although a bit small, was well-organized, making it convenient for guests. The breakfast was excellent value for money, offering a variety of hot food options.
However, the bathroom had a very unpleasant smell that persisted throughout our entire stay of six days. I suspect it was coming from the shower curtain fabric or the sewer line. Additionally, the bathtowels were not made of cotton."
"This hotel provided a reasonably sized and comfortable room. The bathroom, although a bit small, was well-organized, making it convenient for guests. The breakfast was excellent value for money, offering a variety of hot food options.
However, the bathroom had a very unpleasant smell that persisted throughout our entire stay of six days. I suspect it was coming from the shower curtain fabric or the sewer line. Additionally, the bathtowels were not made of cotton."
"Am Nachmittag des Ankunftstags, versuchte ich anzurufen, um Bescheid zu sagen, dass wir spät ankommen. Leider war niemand erreichbar. Dann habe ich im Internet herausgefunden, dass das Hotel zu war. Weder vom Hotel noch von Expedia wurde ich informiert und ich habe 2 Stunden am Telefon gebraucht, bevor ich eine Antwort von Expedia bekam. Dann habe ich selber ein Ersatzhotel gesucht!! Ich bin total enttäuscht und war super gestresst. Nicht was man braucht als Urlaubsanfang!"
"Am Nachmittag des Ankunftstags, versuchte ich anzurufen, um Bescheid zu sagen, dass wir spät ankommen. Leider war niemand erreichbar. Dann habe ich im Internet herausgefunden, dass das Hotel zu war. Weder vom Hotel noch von Expedia wurde ich informiert und ich habe 2 Stunden am Telefon gebraucht, bevor ich eine Antwort von Expedia bekam. Dann habe ich selber ein Ersatzhotel gesucht!! Ich bin total enttäuscht und war super gestresst. Nicht was man braucht als Urlaubsanfang!"