"I paid the extra $30 to check into my room earlier than 3 pm. I thought the early check in was at 12 noon but went I went to check in at the front desk, Connie abruptly stated that the early check in is at 12:30 pm n that I could come back at that time to check in. She turned back to her computer screen and that was that. A little more kindness would have gone a long way since first impressions matter. I read such wonderful reviews about this place so that first encounter was a let down. I...
"I paid the extra $30 to check into my room earlier than 3 pm. I thought the early check in was at 12 noon but went I went to check in at the front desk, Connie abruptly stated that the early check in is at 12:30 pm n that I could come back at that time to check in. She turned back to her computer screen and that was that. A little more kindness would have gone a long way since first impressions matter. I read such wonderful reviews about this place so that first encounter was a let down. I...
Debra