Find 3 Star Hotels in Hudson, WI from SAR 286

"The coffee pot in the room needed a good cleaning ai did not want to use it. I chose se this hotel because it had a pool. I was informed before my stay that the hot tub was out of order but it didn’t affect the pool. The second night the pool had out of order signs. The third night someone had a pool party. It seemed as if none of the staff was monitoring the crowd, there was several people that didn’t have a room in the hotel. There was an incident and the party continued. I along with several paying guest did not get to use the pool. This hotel needs to do better at monitoring the goings on in the facility. We paid $10 a night to park and couldn’t park close because the party goers (not paying guests of the hotel) had the close spaces."

"clean, and pool/hot tub were great"

"I have reached out to Treasure Island twice re this issue. My daughter is visibly physically disabled and in a wheelchair. We went to the Lagoon w her adapted swim float modified for her needs. After about 30 mins of swimming w her in the Lazy River, and me having my hands around her at all times, we were approached by 2 staff members asking for us to use their tube for my daughters safety. I let them know her tube is safe for her, they stood looking at us w the tube they wanted her to use and said again it's for her safety. I have never had anything like this happen before.It is not easy getting our daughter in and out of a tube and water. So my husband said yes, we'll try it. We unstrapped our daughter from her tube and put her into TIs tube, she slid out, there was no way to strap her in and I couldn't support her body because it sat higher out of the water in a large tube. My husband tried putting her in again and she stiffened up her back and was obviously very uncomfortable. So we felt we were not able to use her floating device so we felt we had to end our family swimming time. I have reached out to Treasure Island by filling out their survey and also sent an email explaining what happened while at the Lagoon to them with no explanation of why this happened. This was the first activity we did after checking into our rooms, so it definately upset the entire family and mood for the rest of our stay. Was a very disappointing stay "

"Run down and dated"

"It was a nice hotel with free breakfast!"

"The room was impeccable, the location and access to the Skywalk was fantastic. That said, I did have an issue when I stopped by the front desk to have them validate my parking pass for come-and-go privileges, there were two employees standing at the front desk, each behind a computer. One was helping a couple check in and the other, Tommy, was standing there at attention, seemingly available to help, no signs or anything that he was unavailble. As I walked up he saw me and said “Come on, Bro…really?” Confused and thinking he was kidding or joking around, I handed him my parking ticket, and asked if he could validate it (a process another in my party did the prior day with ease, just told them his room number and they scanned the ticket.) Tommy begrudgingly took my ticket and mumbled to himself. At this point I realized he wasn’t joking, and somehow my request had annoyed him. I told him I could simply wait for the couple checking in next to me to finish and I could have his coworker help me if he needed be somewhere else, but he just replied “No point, I’ve already started”. He asked my room number, scanned the ticket, and I was on my way, it was as simple as could be, but was an odd interaction to say the least."

"Overall experience was good, overwhelming. Check in was an absolute joke 3 people doing it while it could allow 6 people doing it, Get it together seriously. Most staff were friendly aside from a few. The elevators were also a disaster we spent most time waiting for those. Everything is al a cart come here expecting to spend some $$$. I don't know what was going on in the pool area but people were puking in the pool area multiple times. I ended up stepping into a pile and that was the end of it for me. Absolutely disgusting. Come here with zero expectations and you'll have a blast! We will return someday hopefully they read these reviews and adjust a few things. I will add the rooms are super spacious and clean! So that was fantastic. "