"The first day I arrived very late at night due to a flight delay, and the AC room was not working properly. I woke up at 4am and stayed awake until morning time, when I contacted the front desk.
The maintenance technicians fixed the issue, but after the AC ran, a lot of dust came out from it and got on my food and clothes.
I suggested a change of the room, and the manager never faced me even though I asked the receptionist to have a talk with him.
Avoiding a client won't resolve an issue.
I...
"The first day I arrived very late at night due to a flight delay, and the AC room was not working properly. I woke up at 4am and stayed awake until morning time, when I contacted the front desk.
The maintenance technicians fixed the issue, but after the AC ran, a lot of dust came out from it and got on my food and clothes.
I suggested a change of the room, and the manager never faced me even though I asked the receptionist to have a talk with him.
Avoiding a client won't resolve an issue.
I...
Luis